Car Parts Sales Advisor

Pertemps; Tyseley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Temp-to-perm opportunity

Ongoing training

Supportive team environment

Job summary

Pertemps in Birmingham is seeking a Car Parts Advisor to serve trade and retail customers at the counter, by phone, and by email. You will identify parts using electronic catalogs and help customers find the right parts while promoting current offers.

The role emphasizes upselling, accurate order processing, and maintaining stock presentation. Training and a permanent opportunity may follow a successful temp-to-perm period.

Qualifications

• Experience in a trade counter or motor factor is highly desirable.
• Good knowledge of automotive parts and the ability to identify components for customers.
• Proven track record of delivering excellent customer service and meeting sales targets.
• Strong communication and relationship-building with both trade and retail customers.

Responsibilities

• Serve trade and retail customers at the counter, over the phone, and via email.
• Identify customer requirements and supply the correct automotive parts using electronic catalogs.
• Build strong relationships with local garages, workshops, and regular trade customers.
• Maximise sales through product recommendations, upselling, and promoting current offers.
• Process orders accurately using the point-of-sale system and ensure timely fulfilment.
• Maintain high standards of stock presentation, merchandising, and branch housekeeping.
• Collaborate with warehouse and branch team to achieve sales targets.

Skills

Customer service

Automotive parts knowledge

Sales experience

Communication skills

Tools

POS system experience

Job description

Car Parts Sales Advisor

Location: Birmingham
Job Type: Temp to Perm
Salary: £13.00 per hour

We are looking for an experienced and customer-focused Car Parts Advisor. This is an excellent opportunity for someone with experience in the automotive parts industry who enjoys building relationships with trade and retail customers, providing expert product advice, and delivering outstanding customer service.

What You'll Be Doing

• Serving trade and retail customers at the counter, over the phone, and via email.
• Identifying customer requirements and supplying the correct automotive parts and accessories using electronic parts catalogues.
• Building strong relationships with local garages, workshops, and regular trade customers.
• Maximising sales opportunities through product recommendations, upselling, and promoting current offers.
• Processing orders accurately using the point-of-sale system and ensuring efficient order fulfilment.
• Maintaining high standards of stock presentation, merchandising, and branch housekeeping.
• Working closely with the warehouse and wider branch team to ensure excellent customer service and achieve branch sales targets.

What We're Looking For

• Previous experience in a trade counter, motor factor, automotive parts, or vehicle dealership parts department is highly desirable.
• Good knowledge of automotive parts and the ability to identify the correct components for customers.
• A proven track record of delivering excellent customer service and achieving sales targets.
• Strong communication and relationship-building skills with both trade and retail customers.
• Availability to work one Saturday in every three.

What We Offer

• £13.00 per hour
• Temp-to-perm opportunity with the chance to secure a permanent role.
• Ongoing product and technical training.
• A supportive, friendly, and team-focused working environment.
• The opportunity to develop your career within a growing automotive parts business.

If you have experience working on a trade counter or within a motor factor and enjoy helping customers find the right parts while driving sales, we'd love to hear from you.