Car Parking Attendant

The Royal British Legion; West Midlands; On-site; GBP 13,000 - 17,000; Full time

Benefits offered by this job

EAP

Pension scheme

28 days' holiday (pro rata)

Uniform provided

Job summary

The Royal British Legion is seeking a friendly Car Parking Attendant to warmly welcome visitors arriving at the Arboretum and guide them safely to parking spaces. This role is based onsite at the National Memorial Arboretum, Burton-on-Trent, DE13 7AR.

You will work with the Grounds, Caretaking and Events teams to ensure smooth day-to-day operations, maintain tidy car park areas and liaise with the control room to manage vehicle movement during busy periods.

Qualifications

• Friendly and reliable attitude.
• Strong communication skills.
• Good knowledge of the Arboretum/site.

Responsibilities

• Greet visitors and guide them to parking spaces.
• Maintain tidy and well-presented car park areas.
• Coordinate with Grounds, Caretaking and Events teams for on-site operations.
• Liaise with police/control room to manage vehicle movement during busy periods.
• Work weekends, bank holidays and some evenings as required.

Skills

Customer service

Communication

Site knowledge

Outdoor work

Job description

About The Role

We're looking for a friendly and reliable Car Parking Attendant to join our team and be the first point of contact for visitors arriving at the Arboretum. This role is all about providing a warm welcome and excellent customer service from the moment visitors arrive, ensuring they are guided safely and efficiently to their parking spaces. You'll be representing the Arboretum, so a helpful attitude, strong communication skills, and a good knowledge of the site are essential. You'll also be supporting the wider team with site presentation, keeping the car park areas tidy and well-maintained.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The role involves working closely with the Grounds, Caretaking, and Events teams to ensure smooth day-to-day operations and support for larger on-site events. This includes liaising with the police and control room to help manage safe vehicle movement during busy periods. You'll need to be flexible, willing to work weekends, bank holidays and school holidays, with occasional evening shifts. Hours are typically 9:00 to 14:00. If you're someone who enjoys being outdoors, can stay calm under pressure, and takes pride in delivering excellent service, we'd love to hear from you.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR

Employee benefits include -

• Employee Assistance Programme (EAP)
• Pension scheme subject to eligibility
• You are entitled to 28 days' holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
• Uniform will be provided (where applicable).

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s).

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

About Us

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.

Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.