Car Park Attendant

Sodexo; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Car Park Attendant to join their team at a prominent hospital. This role involves ensuring smooth traffic flow, managing parking policies, and providing excellent customer service to patients and visitors. You will be part of a supportive team, contributing to a positive environment while handling cash operations and responding to parking infringements. With flexible working hours and a range of benefits, this is an exciting opportunity to make a difference every day in a dynamic healthcare setting.

Benefits

Mental Health Resources

Employee Assistance Programme

Free Health & Wellbeing App

Discounts on High Street Brands

Retirement Savings Plan

Life Insurance

Full Training Provided

Cycle to Work Scheme

Flexible Working

Dynamic Team Environment

Qualifications

• Demonstrable customer service skills in a healthcare setting.
• Ability to work in a fast-paced and sometimes stressful environment.

Responsibilities

• Conduct regular patrols to ensure adherence to parking policies.
• Assist drivers and maintain a safe environment in car parks.
• Respond to alerts and manage cash collection operations.

Skills

Customer Service Skills

Health and Safety Awareness

Conflict Resolution Skills

Good Numerical Skills

Effective Communication

Education

Good General Standard of Education

Health & Safety Passport

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5hrs pw 06.00-14.00 5/7 to include weekends
• £12.36 per hour
• Location is Colchester Hospital
• Driving license essential

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: CO4 5JL

Please take the time to read the attached job description

Job Introduction

As a Car Park Attendant for Sodexo based at Colchester Hospital, you will deliver a professional, high-quality, and reliable parking service.This will involve helping to manage and coordinate traffic across the site, support the safe handling of cash from on-site machines, and respond proactively and compassionately to parking infringements.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you'll do:

• Conduct regular and ad-hoc patrols across all hospital car parks to ensure adherence to the Trust's Car Parking Policy.
• Assist and direct drivers to available parking spaces, ensuring smooth traffic flow and efficient use of parking areas.
• Issue parking infringement notices for non-compliance with policies or obstruction of emergency access routes.
• Respond promptly to car park alerts and take appropriate action to maintain a safe and secure environment.
• Check, maintain, and clean pay-on-foot machines, reporting any faults to the Travel Plan Coordinator.
• Support cash collection operations, including the emptying and handling of money from machines in line with Trust procedures.
• Liaise with Trust staff and emergency services to report incidents or potential security risks and take necessary actions.
• Provide courteous assistance and information to patients, visitors, and staff, maintaining a professional and helpful presence at all times.

What you bring:

Education/Qualifications - Good general standard of education and Health & Safety Passport.

Skills/Abilities

• Flexible working practice must be able to work a flexible shift pattern and overtime as required.
• Ability to cope within a highly productive and sometimes stressful environment.
• Good written skills, with ability to communicate clearly and effectively in English language.
• Good numerical skills.
• Confidence to communicate effectively with a wide range of people from general public to Senior Managers.

Experience - Demonstrable customer service skills.

Desirable Experience - Ideally consistent experience in a similar role. Previous Healthcare experience.

Personal Qualities - Smart, clean and well presented.Team worker, practical with a common sense approach, friendly, considerate, approachable and reassuring, Honest & Patient.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications - so don't wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Keywords:

Car Park Attendant, Healthcare Security Support, Customer Service in Healthcare, Shift Work Flexibility, Facilities Operations, Health and Safety Awareness, Patrolling and Incident Reporting, Pay Machine Monitoring, Conflict Resolution Skills