Cancer Performance Manager

NHS Jobs; Basingstoke; On-site; GBP 75,000 - 100,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking a post holder to lead cancer performance, pathway management and service improvement, collaborating with clinical and operational teams to ensure timely access to diagnosis and treatment, and delivering high-quality, compassionate care throughout the cancer journey.

The role focuses on minimizing delays, reducing patient anxiety and aligning recognisable national standards, while championing patient-centred care and continuous improvement

Job description

The post holder will ensure that the patient remains at the centre of all cancer performance, pathway management and service improvement activity. They will work collaboratively with clinical and operational teams to deliver timely access to diagnosis and treatment, ensuring patients receive high-quality, safe and compassionate care throughout their cancer journey. Champion a patient-centred approach to the delivery of cancer services, ensuring that operational performance improvement is aligned to the best possible patient experience and outcomes Ensure cancer pathways are designed and managed to minimise delays, reduce patient anxiety and support timely diagnosis and treatment in accordance with national standards. Lead investigations into performance delays in care that may adversely affect cancer patients, ensuring lessons learned are translated into sustainable service improvements. Work collaboratively with clinical teams, Cancer Clinical Nurse Specialists, Patient Experience Teams and operational managers to ensure patient feedback informs service development and pathway redesign Ensure services comply with Trust standards relating to patient experience, equality, diversity and inclusion, treating all patients, carers and families with dignity, compassion and respect. Maintain an up-to-date understanding of national cancer policy, patient experience priorities and emerging best practice to support continuous improvement in cancer services. Support the development of services that improve equity of access, reduce variation and deliver high standards of care for all cancer patients regardless of tumour site, background or protected characteristics. Ensure that risks to patient safety, quality of care or patient experience identified through performance monitoring, incidents, complaints or audits are escalated appropriately and addressed through robust action plans. Communication and Stakeholder Management Develop productive relationships with clinicians, operational leaders and corporate services across the Trust. Influence and negotiate with senior stakeholders to achieve service improvements and pathway redesign. Act as the principal operational point of contact for cancer performance matters. Represent the Trust at meetings with the Wessex Cancer Alliance, NHS England, Integrated Care Systems and other external organisations. Communicate highly complex performance information to a wide range of audiences, including Divisional Management, Chief Operating Officer. Present reports and recommendations to senior leadership teams and executive groups. Leadership and Workforce Management Provide leadership and line management to cancer performance, pathway management and data management teams. Ensure appropriate workforce planning, succession planning and service resilience arrangements are in place. Lead recruitment, appraisal, training and development activities within areas of responsibility. Foster a culture of continuous improvement, accountability and professional development. Ensure effective staff performance management systems are implemented. Support the development of future leaders within Cancer Services. Financial and Resource Management Delegated budgetary authority for purchase of departmental stationery etc. Support the OSM for Cancer Services in the management of delegated budgets. Identify opportunities to maximise value for money and improve productivity. Support development of business cases, workforce plans and investment proposals. Monitor resource utilisation and identify financial risks. Contribute to Cost Improvement Programmes where appropriate. Authorise expenditure within delegated authority limits.

Hampshire Hospitals NHS Foundation Trust

Hampshire Hospitals NHS Foundation Trust

Hampshire Hospitals NHS Foundation Trust