Campus Security & Visitor Experience Officer

GBS; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave, plus 8 public/bh

1 day extra leave per year of service

Workplace pension scheme

Tuition reimbursement for career dev

Flexible Benefits: Cycle to Work, Tech

Perks@Work discounts platform, well­-b

Reward and recognition programme

£500 referral scheme

Discretionary annual performance bonus

Job summary

GBS on-site in Birmingham is seeking a Security Officer to serve as the face of safety on campus, delivering outstanding customer service to staff, students, and visitors.

You will monitor campus activity, manage access, and respond to incidents across multiple locations, while maintaining a welcoming and secure environment during campus opening hours. A DBS is required and a valid SIA licence is essential.

Qualifications

• Hold a valid SIA Door Supervisor licence.
• Ability to interact effectively and professionally with employees, contractors, visitors, and management.
• Excellent communication skills.
• Skilled in performing building security checks and lock procedures.
• Excellent awareness and surveillance skills.
• Ability to understand and follow specific instructions and procedures.
• Experience in working in a similar role.
• Flexibility to work at any time of the campus operation hours.

Responsibilities

• Campus Security and Surveillance
• Visitor and Delivery Management
• Security Checks and Access Control
• Incident Management and Reporting
• Customer Service and Assistance
• Compliance and Ad-hoc Tasks

Skills

Excellent communication

Customer service

Flexibility

Education

SIA Door Supervisor licence

Valid SIA CCTV licence

Job description

GBS on-site in Birmingham is seeking a Security Officer to serve as the face of safety on campus, delivering outstanding customer service to staff, students, and visitors.

You will monitor campus activity, manage access, and respond to incidents across multiple locations, while maintaining a welcoming and secure environment during campus opening hours. A DBS is required and a valid SIA licence is essential.