Campus Security Officer - Mid Shift - Southampton College

Vigilant Security; Southampton; On-site; GBP 17,000 - 24,000; Full time

Job summary

Vigilant is recruiting a Campus Security Officer to join our relief team at Southampton College. The role is a Full time Mid Shift position, with shifts currently 08:30-14:30 and potential extension; occasional bench/part-time cover also available. Applicants must hold a valid SIA license and be able to cover some holiday periods.

Pay rate is £15.08 per hour, with reviews anticipated. Join a small, professional team dedicated to security, visitor welfare and high service standards on campus.

Qualifications

• SIA licensed security professional
• Experience in a security/concierge role preferred
• Strong customer service and communication skills
• Team player with a proactive, flexible approach
• Capable of maintaining a professional presence

Responsibilities

• Provide a prompt, polite welcome to all visitors
• Anticipate clients' needs and exceed expectations
• Be a visible, customer-focused security professional
• Maintain high standards of service and security
• Communicate visitor arrivals to the relevant person
• Maintain security awareness and conduct patrols/inspections
• Proficient use of security communications equipment
• Ensure adherence to H&S policies
• Prevent unauthorised access to restricted areas
• Issue visitor passes and record incidents accurately

Skills

SIA License

Security Experience

Customer Service

Team Player

Physical Presence

Job description

Campus Security Officer

Vigilant are offering an exciting opportunity for a security professional to join our expanding relief team.

Scope

This is for a Full time Mid Shift Security Officer position. The Mid Shift covers the hours 08:30-14:30hrs Monday to Friday. The hours are currently on review and may increase to 0800-1600hrs Monday to Friday. and Part Time 'Bench' positions covering regular ad hoc hours as well as providing support for holiday cover etc.

The post holder (DS SIA license) will be part of a 3 Officer team delivered varied security duties at Southampton College. The ability to occasionally cover the early and late shift during holiday period will be an advantage. During non-term time (Easter, Summer, Christmas) the Mid Shift stops. During this period the Officer may take holidays or cover holidays taken from other team members. There are no guaranteed hours during the non-term time.

The pay rate is currently £15.08ph however this is pending a review.

Female applicants are actively encouraged.

Main Duties & Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate 'clients' needs/problems before they arise and that their expectations are met and exceeded each day
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment will require candidate to have good communication skills.
• Ensuring all H&S policies are adhered to.
• Ensuring that no un-authorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures
• Maintaining an accurate record of any incidents that occur.

What We Are Looking For

• Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
• Smart and confident with a physical presence.
• Excellent interpersonal skills and the ability to interact with young/adults people at all levels
• Immaculate presentation - due to the environment in which you will be working.
• Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times
• Computer literate
• Good communication skills, both written and verbal
• Able to be vetted back 5 years or since leaving compulsory education.
• Provide support to the wider when required.