Campus & Infrastructure Services Coordinator

University of St Mark and St John, Plymouth; Plymouth; On-site; GBP 27,000 - 30,000; Full time

Job summary

University of St Mark and St John, Plymouth is seeking a Campus & Infrastructure Services Coordinator to provide essential administrative support across campus operations, facilities, and improvement projects. You will coordinate contractors, inductions, and utilities while delivering a high standard of service to students, staff and visitors.

The role requires strong people skills, meticulous attention to detail, and the ability to manage a busy workload in a fast‑paced environment within the

Qualifications

• Experience providing campus administration and high‑level support for campus operations.
• Ability to coordinate contracts, inductions, utilities and helpdesk tasks.
• Proven capability to handle busy workloads with accuracy and professionalism.

Responsibilities

• Coordinate contractors and maintenance activities as part of Campus Services.
• Support campus improvement projects and operational issues as they arise.
• Maintain accurate information and ensure services run smoothly for students, staff and visitors.
• Act as a central point of coordination within Campus & Commercial Team.

Skills

People skills

Attention to detail

Organization

Customer service

Problem solving

Collaboration

Initiative

IT proficiency

Tools

Outlook

Excel

Word

Teams

Forms

Job description

Campus & Infrastructure Services Coordinator

1 FTE / 35 Hours per week

Grade 5, £26,707 - £30,378

Who we're looking for:

The role is responsible for providing appropriate business support for the campus department and when required Heads of Department and Director of Campus & Commercial.

This will include the updating of the new Computer Aided Facility Management (CAFM) system, scheduling, high level administration for campus related works/projects.

The individual will also be responsible for contract coordination across the campus which will include but not limited to:

• Campus administration
• Parking contract
• Contractor inductions
• Utilities administration
• Support with helpdesk management and allocation of tasks

The post holder must be able to pay close attention to detail, with the ability to organise a busy workload and priorities in a systematic way. The individual will be setting and maintaining exceptional standards of customer service to ensure that all contractors, visitors and contacts are given a professional, informed and efficient service, whether they are existing students, prospective students, visitors, stakeholders or staff. This is a role requiring extensive people skills.

The successful candidate will enjoy working in a fast‑paced environment and be committed to delivering an exceptional service.

What you'd be doing:

As our Campus & Infrastructure Services Coordinator, you'll play a key role in helping us provide a safe, welcoming and well‑managed campus for our students, staff, visitors and wider community.

Working as part of the Campus Services team, you'll provide essential coordination and administrative support across our campus operations, infrastructure, facilities and improvement projects It's a varied role where no two days are quite the same. You could be coordinating contractors and maintenance activities one day, supporting a campus improvement project the next, or helping colleagues resolve an operational issue.

You’ll be a central point of coordination, making sure activities are well organised, information is accurate and our campus services run effectively.

You'll need to enjoy:

• Working in a fast‑paced environment - you'll enjoy working with a dynamic team.
• Solving problems and improving processes - using data and evidence to streamline processes, enhance compliance, and embed best practice.
• Collaborating with others - contribute to a high performing team that works confidently through peak periods and operational change.
• Working in a fast‑paced environment - you'll enjoy working with a dynamic team, comprised of both staff and student colleagues.
• Setting a good example & using initiative - You'll be enthusiastic and positive in all interactions and be able to work independently to find creative solutions.
• Use of IT applications & social media - A particular strength in Microsoft Outlook, Excel, Work, Teams & Forms. Promoting the work of the Welcome Desk to staff, students and the wider community.

Where you'll work:

In this role, you'll be based in the Campus & Commercial Team on our green campus in the north of Plymouth.

Key Dates:

Closing Date: 12 October 2026 (at 11:59pm)

Interview Date: 27 October 2026

Supporting our people:

At Marjon, we are deeply committed to supporting every member of our staff. Our values sit at the heart of everything we do, and we hope you will take pride in becoming part of our community.

We offer a wide range of staff benefits, depending on eligibility, which you can explore, here .

We warmly welcome applications from candidates of all backgrounds, reflecting our strong commitment to inclusion.

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role.

For an informal discussion about the role please contact John Chadwick, Head of Campus & Building Compliance on [e-mail]

We are currently unable to offer sponsorship under the Skilled Worker visa route for this position. We therefore welcome applications from candidates who already have the right to work in the UK. This includes individuals on alternative visa routes that permit employment, such as the Graduate visa.