Campus Experience Lead - Reception & Switchboard

University of Bath; Bath; On-site; GBP 27,000 - 30,000; Part time

Benefits offered by this job

Generous annual leave

Pension schemes

Cycle to work scheme

Gym discounts

Job summary

University of Bath is seeking a Campus Experience & Switchboard Team Leader in the Student Living department. This permanent, part-time role requires 21 hours per week across three days, with Friday availability, to lead reception and switchboard operations.

You will recruit, train and supervise staff, manage rotas and enquiries, oversee check-in/out, and ensure compliance with financial, data protection and access procedures, delivering an outstanding campus experience.

Qualifications

• Permanent, part-time role of 21 hours per week across three days, with Friday availability.
• Experience leading reception and switchboard operations across campus hubs.
• Recruit, train and manage reception staff and rotas.
• Ensure compliance with financial, data protection and key/access procedures.

Responsibilities

• Lead day-to-day reception operations across campus hubs.
• Recruit, train and manage reception staff.
• Manage rotas and enquiry handling systems.
• Oversee check-in/out processes and maintain records.
• Manage the University Switchboard and ensure professional communication.
• Collaborate to deliver a high-quality campus experience.

Skills

Reception management

Staff recruitment

Shift planning

Check-in/out processes

Switchboard management

Campus collaboration

Job description

University of Bath is seeking a Campus Experience & Switchboard Team Leader in the Student Living department. This permanent, part-time role requires 21 hours per week across three days, with Friday availability, to lead reception and switchboard operations.

You will recruit, train and supervise staff, manage rotas and enquiries, oversee check-in/out, and ensure compliance with financial, data protection and access procedures, delivering an outstanding campus experience.