Campus Cleaning & Customer Care Specialist

Stir; Stirling; On-site; GBP 18,000 - 21,000; Full time

Job summary

The Post is seeking a dedicated Cleaner/Housekeeper to maintain high standards of cleanliness across student residences and shared facilities. You will work flexibly to cover arrivals, departures and events, ensuring rooms and services meet required specifications and customer expectations.

Reporting to an on-site Supervisor, you will follow safety guidelines, handle waste and respond to enquiries, contributing to a welcoming, safe and well-presented University environment.

Qualifications

• Provide planned and reactive cleaning services to defined service level standards within designated areas.
• Report maintenance, damage or cleanliness issues to Supervisor or Accommodation Operations Manager.
• Maintain safe working practices and comply with chemical, materials and equipment handling instructions.

Responsibilities

• Provide planned and reactive cleaning services to defined service level standards to ensure a common standard is maintained within your designated area. Cleaning services include cleaning of all surfaces, furniture, fixtures and fittings, floors, carpets, toilets and kitchens.
• Report any maintenance or cleanliness issues to the Supervisor or Accommodation Operations Assistant or Cleaning Services Manager.
• Deliver high-quality customer service and support during major events, arrivals and departures, ensuring a positive image of The Post.

Job description

The Post is seeking a dedicated Cleaner/Housekeeper to maintain high standards of cleanliness across student residences and shared facilities. You will work flexibly to cover arrivals, departures and events, ensuring rooms and services meet required specifications and customer expectations.

Reporting to an on-site Supervisor, you will follow safety guidelines, handle waste and respond to enquiries, contributing to a welcoming, safe and well-presented University environment.