Campaign & Growth Account Manager — Flexible & Stock Options

Love-to-Rid; Bristol; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Stock options

Flexible working

25 days holiday

Job summary

Love to Ride is seeking an experienced Account Manager with strong marketing skills to manage customer relationships and deliver effective campaigns.

You will own a portfolio of accounts and help develop local, national and global campaigns, including bespoke campaigns for individual customers. You will apply marketing judgement to audiences, messages, channels and engagement, and contribute to both planning and hands-on delivery.

Qualifications

• Typically 4+ years of relevant experience in account management or marketing roles.
• Proven ability to manage customer relationships and deliver campaigns.

Responsibilities

• Be the main contact for your accounts, building trust through clear advice, reliable delivery and proactive communication.
• Understand customer objectives, stakeholders and contractual commitments; agree clear plans, milestones and measures of success.
• Lead customer meetings, present recommendations and results, manage expectations and resolve issues promptly.
• Support retention and renewals with the sales team, identifying risks early and helping customers understand the value of their programme.
• Plan and deliver campaigns with local, national and global scope, with clear objectives, audiences, messages, channels, timelines and budgets.
• Coordinate rollout for single or multiple customers and ensure campaign content and participant experience are accurate.

Skills

Account management

Marketing

Campaigns

Client relations

Tools

HubSpot

Monday.com

Job description

Love to Ride is seeking an experienced Account Manager with strong marketing skills to manage customer relationships and deliver effective campaigns.

You will own a portfolio of accounts and help develop local, national and global campaigns, including bespoke campaigns for individual customers. You will apply marketing judgement to audiences, messages, channels and engagement, and contribute to both planning and hands-on delivery.