CAMHS Administrative & Reception Specialist

Betsi Cadwaladr University Health Board; Llandudno; On-site; GBP 18,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking an Administration Assistant to join the Central Child and Adolescent Mental Health Service Team. The role focuses on providing administration support to clinical and operational staff, handling high-pressure situations with a courteous and professional manner.

The post requires flexibility to support team members and meet service demands. Welsh language ability is desirable but not essential, and training will be provided for WPAS.

Qualifications

• Proven ability to communicate clearly with patients, relatives and staff.
• Strong IT and word processing skills with attention to detail.
• Experience in NHS or hospital environment is an advantage.

Responsibilities

• Provide accurate administrative support to facilitate appointment bookings.
• Deliver reception, clerical and typing support for CAMHS, maintaining professionalism and confidentiality.
• Demonstrate flexibility to support team and meet service demands.
• Maintain strict confidentiality when dealing with patients and staff at all times.
• Operate within deadlines and contribute to efficient service delivery.

Skills

Communication skills

IT skills

Typing competence

Education

NVQ Level 2 Business Admin

Level 2 IT/Word/Text Processing

Job description

Betsi Cadwaladr University Health Board is seeking an Administration Assistant to join the Central Child and Adolescent Mental Health Service Team. The role focuses on providing administration support to clinical and operational staff, handling high-pressure situations with a courteous and professional manner.

The post requires flexibility to support team members and meet service demands. Welsh language ability is desirable but not essential, and training will be provided for WPAS.