CAMHS Admin & Referrals Coordinator

Gloucestershire Health and Care; Gloucester; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Free parking

Annual leave 27 days plus bank

Training opportunities

NHS pension

Job summary

Gloucestershire Health and Care NHS Foundation Trust in Gloucester is seeking a Team Administrator for the CAMHS Parent Support Team on a permanent part-time basis (24.5 hours per week).

The role focuses on managing referrals, providing robust administrative support, and ensuring efficient delivery of parent support groups. It requires experience in office administration, strong Microsoft Office skills, and effective communication with families.

Qualifications

• Experience as an office administrator.
• Fluent in Microsoft Office, word, excel.
• Good communication with families over the phone.
• Experience working as part of a team.

Responsibilities

• Meet young people, relatives and visitors in a friendly, professional manner.
• Provide efficient administrative support to the CAMHS Parent Support Team.
• Answer calls, diary management, filing and data input.
• Manage referrals into the Parent Support Team and delivery of parent groups.
• Support waiting lists and group delivery using MS Excel and other tools.
• Maintain accurate data and communicate issues to the supervisor.

Skills

Office administration experience

Communication with families

Teamwork

Telephone handling

Education

GCSEs or equivalent

RSA Typing Level 2

NVQ L2 in administration

Tools

Microsoft Office

Job description

Gloucestershire Health and Care NHS Foundation Trust in Gloucester is seeking a Team Administrator for the CAMHS Parent Support Team on a permanent part-time basis (24.5 hours per week).

The role focuses on managing referrals, providing robust administrative support, and ensuring efficient delivery of parent support groups. It requires experience in office administration, strong Microsoft Office skills, and effective communication with families.