CAMERON PARK, METROCENTRE - Customer Care - Full Time - Full Availability

TN United Kingdom; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Customer Care Assistant in Gateshead. This role involves engaging with customers, maintaining cleanliness, and ensuring a welcoming environment. Ideal candidates will possess strong communication skills and a friendly demeanor.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Effective communication skills including attentive listening.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining high standards of cleanliness in dining areas.
• Creating a warm, welcoming atmosphere.

Skills

Customer Engagement

Effective Communication

Teamwork

Job description

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CAMERON PARK, METROCENTRE - Customer Care - Full Time - Full Availability, Gateshead

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Client:

Location:

Gateshead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d302050ffae5

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and restrooms, and creating a warm, welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

You will be working in a fast-paced, energetic environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally to you, and you should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.