CAMERON PARK, METROCENTRE- Customer Care - Full Time - Full Availability

TN United Kingdom; Blaydon on Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the face of their restaurant in Blaydon. This role involves engaging with customers, maintaining high cleanliness standards, and creating a warm atmosphere. Ideal candidates will possess effective communication skills and a friendly demeanor, thriving in a fast-paced environment. With benefits like holiday pay, employee discounts, and meal allowances, this position offers a rewarding opportunity to make a difference in customer experiences. Join a team dedicated to serving with integrity and community spirit.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Engaging with customers and ensuring smooth operations in customer areas.
• Maintaining high standards of cleanliness and creating a welcoming atmosphere.

Responsibilities

• Making children feel welcome and organising special events.
• Establishing positive communication with customers and informing management about satisfaction.

Skills

Customer Service

Effective Communication

Attentive Listening

High Energy Levels

Job description

Social network you want to login/join with:

CAMERON PARK, METROCENTRE- Customer Care - Full Time - Full Availability, Blaydon

col-narrow-left

Client:

Location:

Blaydon, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

c12b631b6de0

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, requiring a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.