Call Center Operator - Uncapped Commission

JR United Kingdom; Darlington; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator who thrives on building relationships and enhancing customer experiences. This role is perfect for confident communicators who enjoy engaging with customers over the phone. With comprehensive training provided, you will discuss products and services that can truly enhance customers' digital lives. Enjoy a supportive culture with flexible scheduling options, career development opportunities, and a range of benefits including health care access and generous leave policies. Join a team that values your contributions and offers a pathway to success.

Benefits

Online GP access 24/7

Paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Confident talker with strong communication skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information about products and services without hard sales.

Skills

Communication Skills

Negotiation Skills

Customer Service

Education

High School Diploma

Job description

Call Center Operator - Uncapped Commission, Darlington

Client: EE

Location: Darlington, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Where: Darlington
• Full time: Permanent
• Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission
• Hourly rate: £12.82 rising to £13.12 at 9 months

Job Description

If you’re a confident talker who enjoys asking questions and building relationships, this role might be for you. Whether you bring life experience or excel at negotiating, your transferable skills can succeed in a sales advisor role with EE. Training will be provided to help you confidently discuss our products and services.

This role does not involve hard sales; instead, you'll talk to customers over the phone about enhancing their digital lives and choosing the right products. Join our Sales Team in Darlington and make a difference.

We value flexibility and support your success by offering options like scheduling your breaks, banking time, and occasional home working.

Benefits

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving hundreds annually
• Support for career development and growth
• Season Ticket Travel Loan for commuting costs
• Volunteering days to support your community
• Optional private healthcare and dental coverage

Join a great team with supportive culture and tailored training. What are you waiting for?