Call Center Operator - Uncapped Commission (Northallerton)

JR United Kingdom; Northallerton; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic Sales Team. This role offers a great starting salary with uncapped commission, flexible working options, and comprehensive benefits. You'll be engaging with customers to enhance their digital experiences, supported by tailored training and a culture that values your career growth. With a focus on meaningful support and a great team environment, this is a fantastic opportunity for someone looking to make a difference in the lives of customers while developing their career. Don't miss out on this chance to thrive in a supportive and rewarding environment!

Benefits

Online GP access

Paid carer's leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• Confident communicator with a knack for building relationships.
• Ability to engage with customers and understand their needs.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide support and information to enhance customers' digital lives.

Skills

Communication Skills

Sales Skills

Customer Relationship Management

Education

High School Diploma

Job description

Call Center Operator - Uncapped Commission (Northallerton)

Client:

EE

Location:

Northallerton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave – equalized maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents in growing their family.
• Huge discounts on EE & BT products, including your mobile and broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We’re passionate about developing our people and supporting your career aspirations.
• Season Ticket Travel Loan – funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?