Call Center Operator - Uncapped Commission

JR United Kingdom; Aberdare; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic Sales Team in Aberdare. This full-time role offers a starting salary of £25,087, with the potential to rise to £25,684 after nine months, along with uncapped commission. The ideal candidate will be a confident communicator who enjoys building relationships and helping customers enhance their digital experiences. With flexible working options, including the ability to work from home, this position supports your success while providing a range of attractive benefits, including online GP access and generous family leave policies.

Benefits

Online GP access 24/7

Paid carer’s leave

Generous family leave

Discounts on EE & BT products

Career development support

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Confident communicator with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers to discuss products and enhance their digital lives.
• Provide support and training to help customers understand services.

Skills

Communication Skills

Negotiation Skills

Customer Service

Job description

Call Center Operator - Uncapped Commission, Aberdare

Client:

EE

Location:

Aberdare

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

If you’re a confident communicator who enjoys asking questions and building relationships, this role might be for you. Whether you have extensive life experience or are skilled at negotiating with family, your transferable skills can help you succeed as a sales advisor with EE. Training will be provided to help you confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Merthyr!

This role offers flexibility to accommodate your life circumstances. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay for maternity, paternity, and adoption leave in the first year.
• Discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for career development tailored to your aspirations.
• Volunteering days to give back to your community.
• Optional private healthcare and dental coverage for you and your family.