Call Center Operator - Uncapped Commission (Bargoed)

JR United Kingdom; Bargoed; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a confident Call Center Operator to join their dynamic sales team in Bargoed. This role emphasizes relationship-building and customer engagement rather than hard sales, allowing you to enhance customers' digital experiences. With a supportive environment that includes flexible working arrangements and comprehensive training, you will be equipped to thrive in this position. The company offers a competitive starting salary with opportunities for growth, alongside a range of benefits that prioritize your well-being and career development. If you are passionate about helping others and eager to grow, this role is for you.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family leave with full and half pay

Discounts on EE & BT products

Support for career development

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Confident in talking to people and building relationships.
• Ability to discuss products and services effectively.

Responsibilities

• Speak with customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Customer Relationship Management

Job description

Call Center Operator - Uncapped Commission (Bargoed), Bargoed

Client: EE

Location: Bargoed, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Type: Full time, Permanent

Salary: £25,087 rising to £25,684 at 9 months, plus uncapped commission

Hourly rate: £12.82

Job Description

If you’re confident in talking to people, asking questions, and building relationships, this role might be for you. Whether you have extensive life experience or are skilled at negotiating with family, your transferable skills can help you succeed as a sales advisor with EE. We will provide training to help you confidently discuss our products and services.

This role does not involve hard sales. Instead, you will speak with customers over the phone to enhance their digital lives and recommend suitable products. Join our Sales Team in Merthyr!

We offer flexible working arrangements to support your success, including scheduling your own breaks, banking time, and occasional home working options.

Benefits

• Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave: 18 weeks full pay and 8 weeks half pay for all parents
• Discounts on EE & BT products, saving hundreds of pounds annually
• Support for career development and growth
• Volunteering days to give back to the community
• Optional private healthcare and dental coverage