Call Center Agent - Uncapped Commission (Hebburn)

JR United Kingdom; Hebburn; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Call Center Agent to join their team in Hebburn. This full-time position offers a starting salary of £25,087, rising to £25,684 after 8 months, along with uncapped commission. The role emphasizes building customer relationships and providing tailored solutions without hard sales tactics. Enjoy a supportive work environment with flexible scheduling, comprehensive training, and numerous benefits including private healthcare and generous family leave. If you’re looking for a rewarding career in customer service, this opportunity is perfect for you!

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family leave with full and half pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental coverage

Qualifications

• Confident in talking to people and building relationships.
• Experience in managing family interactions is valuable.

Responsibilities

• Discuss products and services with customers over the phone.
• Support customers in enhancing their digital lives.

Skills

Communication Skills

Customer Relationship Management

Sales Skills

Education

High School Diploma

Job description

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Call Center Agent - Uncapped Commission (Hebburn), Hebburn

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Client:

EE

Location:

Gosforth, Newcastle upon Tyne

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2023

Expiry Date:

22.06.2023

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Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re confident talking to people, asking questions, and building relationships, this role could be for you. Transferable skills from life experience or managing family interactions are valuable here. We provide training to help you confidently discuss our products and services.

Our approach is not 'hard sales'. You will speak with customers over the phone about enhancing their digital lives and finding the right products for them. Join our Sales Team in Tyneside or Gosforth.

We offer flexibility to support your personal life, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video, available 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends.
• Family leave with 18 weeks full pay and 8 weeks half pay, supporting all parents in growing their family.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth within EE.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to contribute to your community.
• Optional private healthcare and dental coverage for you and your family.

Join a supportive team with meaningful training and career development opportunities. What are you waiting for?