Call Center Agent - Uncapped Commission (Glasgow)

JR United Kingdom; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a confident Call Center Agent to join their Sales Team in Glasgow. This role offers a competitive salary with uncapped commission, flexible scheduling, and the opportunity to work from home. You'll engage with customers over the phone, helping them enhance their digital experiences by recommending suitable products. With comprehensive training provided, you'll be well-equipped to succeed. Enjoy a supportive team culture, career development opportunities, and a range of benefits including healthcare and generous family leave. This is a fantastic opportunity to build a rewarding career in a dynamic environment.

Benefits

Access to an online GP 24/7

Market-leading paid carer’s leave

Family Leave: 18 weeks full pay

Discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident talker with strong relationship-building skills.
• Ability to negotiate and manage customer inquiries.

Responsibilities

• Discuss with customers how to enhance their digital lives.
• Recommend suitable products based on customer needs.

Job description

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Call Center Agent - Uncapped Commission (Glasgow), Glasgow

Client: EE

Location: Glasgow, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Glasgow - Alexander Bain House

Full Time: Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission.

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. You might have a wealth of life experience and relationship-building skills, or be adept at negotiating family mealtime meltdowns. These transferrable skills can help you succeed as a sales advisor with EE. We’ll provide training on all our products and services so you can talk confidently about them.

The role involves discussing with customers over the phone how we can enhance their digital lives and recommend suitable products. Join our Sales Team in EE Glasgow.

We recognize that life is dynamic, and this role is designed with flexibility in mind. We aim to support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home when needed.

What’s in it for you?

• An excellent starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Access to an online GP via telephone or video 24/7, fully funded for you and your immediate family.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
• Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support for developing your career with tailored training and growth opportunities.
• Season Ticket Travel Loan to help with commuting costs.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

Additionally, we offer a great team culture, meaningful support, and ongoing training to help you build a lasting career. What are you waiting for?