Call Center Agent - Uncapped Commission

EE; East Boldon; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a sales advisor role. This position offers a competitive starting salary with the potential for growth and uncapped commission. You'll receive comprehensive training to confidently discuss various products and services that enhance customers' digital experiences. The company fosters a supportive culture with numerous perks, including generous family leave, healthcare options, and opportunities for career development. If you have a knack for communication and enjoy helping others, this role could be your next big step.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Product Discounts

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Care

Qualifications

• Confident communicator with strong relationship-building skills.
• Ability to engage customers and discuss product benefits.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide information on enhancing digital lives without hard sales.

Skills

Communication Skills

Negotiation Skills

Relationship Building

Job description

Job Description

Where: EE North Tyneside OR EE Gosforth

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission

Start Date: April 2025 onwards

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE.

We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.

What’s in it for you?

1. A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
2. Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
3. Market leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.
4. Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year.
5. Huge discounts on EE & BT products including your Mobile and Broadband.
6. Support in carving your own career path with opportunities for development.
7. Season Ticket Travel Loan – Funds to pay for your travel to and from work up front.
8. Volunteering days to give back to your local community.
9. Optional Private Healthcare and Dental for you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?