Call Agent - Band 2 (Full Time)

NHS Jobs; Coventry; On-site; GBP 18,000 - 23,000; Full time

Job summary

Coventry and Warwickshire Partnership Trust is seeking an administrative support candidate with a GCSE-level education. The role requires excellent telephone manner, strong communication, and high attention to detail.

IT skills, including keyboard, Word processing, and Excel data entry, are essential, with the ability to work both independently and in a team. Coventry region based, on-site work is expected.

Qualifications

• Good telephone manner and strong communication skills.
• Attention to detail and organisational skills.
• Ability to work independently and in a team.

Skills

Good telephone manner

Communication skills

Attention to detail

Organisational skills

Teamwork & independence

Education

GCSE level

Tools

Word processing

Excel data entry

Email

Job description

The essential requirements include a good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. The successful candidate will be educated to GCSE level, keyboard and IT skills are essential, with experience of Word processing, excel data entry & email.

Coventry and Warwickshire Partnership Trust