Cafe Team Member

ENGINEERINGUK; Oldham; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking enthusiastic café team members to enhance customer experiences. In this dynamic role, you'll engage with customers, prepare delicious meals, and maintain high standards of cleanliness and safety. With flexible working hours and opportunities for progression, this position offers a supportive environment where your contributions truly matter. If you're passionate about hospitality and eager to make a positive impact, this role is perfect for you. Join a team that values diversity and inclusivity, and start your rewarding journey in the catering and hospitality sector today!

Benefits

Colleague Clubcard with discounts

Flexible working options

Retirement savings plan

Life Assurance

Wellbeing resources

Exclusive discounts on purchases

Uniform provided

28 days holiday entitlement

Qualifications

• Commitment to hospitality and customer service excellence.
• Knowledge of Health and Safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations.

Skills

Customer Service Excellence

Health and Safety Knowledge

Multitasking

Proactive Communication

Job description

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View more categories View less categories Sector Catering and Hospitality Contract Type Permanent Hours Full Time

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're involved in cooking, chatting with customers, and making a positive impact. You'll ensure every dish meets our menu standards and safety regulations, and you'll help keep the environment clean and tidy.

This lively role offers flexible working hours, opportunities for progression, and more. We guarantee a minimum of 16 hours per week, with options for fewer hours (minimum 12). We accommodate flexible schedules based on your availability, with scheduling communicated three weeks in advance. You must be 18 or over to apply.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations, maintaining records.
• Practising FIFO stock rotation to keep food fresh.
• Accepting deliveries and storing food safely.
• Adhering to operational policies and procedures.
• Preparing, cooking, and serving food according to our menu.
• Maintaining standards and ensuring food availability.
• Knowing our menu thoroughly and serving food as intended.
• Resolving customer complaints and informing the Café Manager.
• Staying updated with business communications and initiatives.
• Clearing and sanitising tables to keep the café clean.

Requirements

• A commitment to hospitality and customer service excellence.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Team-oriented and proactive communication skills.
• Ability to multitask and work under pressure.
• Initiative to improve work processes.
• Organisational skills and adaptability in a fast-paced environment.

Benefits

• Colleague Clubcard after 3 months, increasing to 15% off at Tesco.
• Request flexible working from day one.
• Retirement savings plan, Life Assurance, and wellbeing resources.
• Exclusive discounts on everyday purchases, treats, eating out, and bills.
• Uniform provided and support policies for life's moments.
• Starting holiday entitlement of 28 days (including Bank Holidays).
• Access to colleague networks for support and community.

About Us

With 329 cafés nationwide, we focus on excellent customer experience and a family-like environment. Tesco is committed to diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working and are proud to be a Disability Confident Leader. For accessibility support, please visit our website. Roles may close early during high volume periods, and feedback is provided only to interviewed candidates.

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