Cafe Team Member

ENGINEERINGUK; Wigan; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a bustling café where your role as a Team Member is vital to creating memorable customer experiences. You'll engage in a variety of tasks from cooking to customer interaction, ensuring that every dish meets high standards of quality and safety. This role offers not only a chance to showcase your culinary skills but also the opportunity to work in a dynamic environment that values teamwork and customer satisfaction. With flexible working hours and numerous benefits, this position is perfect for those looking to grow in a supportive and inclusive atmosphere. Embrace the excitement of café life and make a difference every day!

Benefits

Colleague Clubcard discounts

Flexible working options

Retirement savings plan

Life Assurance

Free wellbeing services

Uniform provided

28 days holiday including Bank Holidays

Access to colleague networks

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly and efficiently.
• Preparing and serving food according to menu standards.

Skills

Customer Service

Health and Safety Knowledge

Multitasking

Teamwork

Communication Skills

Organizational Skills

Initiative

Job description

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Sector: Catering and Hospitality
Contract Type: Permanent
Hours: Full Time

About the Role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you'll help keep everything, from kitchen equipment to customer tables tidy and clean.

It's a lively role, full of everyday challenges, but that's just one of the reasons it's so exciting. A few other reasons include flexible working hours, opportunities for progression, and so much more.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Please note that you need to be 18 or over to apply for this role.

You Will Be Responsible For

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role's key responsibilities:

1. Keeping kitchen equipment and utensils clean and tidy.
2. Serving customers quickly, efficiently, and with care.
3. Following food safety and hygiene regulations while keeping daily records.
4. Practising first in, first out (FIFO) stock rotation to keep our food fresh.
5. Accepting deliveries and handling the safe storage of food.
6. Being aware of (and following) all operational policies and procedures.
7. Preparing, cooking, and serving food according to our café's delicious menu.
8. Making sure we maintain our standards and all food products are available.
9. Knowing our café's menu inside and out and serving food exactly as it's intended.
10. Resolving customer complaints and passing on information to the Café Manager.
11. Staying up-to-date with business communications and exciting new initiatives.
12. Clearing and sanitising tables so our café stays clean.

You Will Need

1. A commitment to hospitality and excellent customer service.
2. Knowledge of Health and Safety standards.
3. The ability to work efficiently and maintain a clean environment.
4. Comfortable working in a team.
5. Great communicator with a proactive attitude.
6. Ability to multitask and work well under pressure.
7. Confident using your initiative to improve ways of working.
8. Good at planning and keeping things organised.
9. Adaptable to working in the buzz of a fast-paced environment.

What's in it for You?

Alongside a fantastic work-life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren't limited to:

• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home.
• Uniform provided and policies to support you for all of life's moments, big and small.
• Holiday starting at 28 days (Including Bank Holidays).
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

With 316 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.