Cafe Team Member

Bamford Collection; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury lifestyle brand in London is seeking an engaging Café Team Member for their Brompton Cross team. The role involves providing extraordinary customer service, food and beverage preparation, and maintaining a clean café environment. Candidates should have excellent communication skills and a warm, welcoming attitude. Flexibility for weekend shifts is essential. The position offers competitive pay and various employee perks.

Benefits

Product and dining discounts

Paid volunteering days

Subsidized private medical insurance

Pension scheme contributions

Life assurance cover

Mental health support

Qualifications

• Experience in a fast-paced restaurant environment is advantageous but training will be provided.
• Flexibility to work various shifts including weekends is essential.
• Passion for delivering extraordinary customer service.

Responsibilities

• Greet customers warmly and ensure a pleasant dining experience.
• Prepare beverages and food items following quality standards.
• Maintain cleanliness and hygiene in the café.
• Work effectively with team members to ensure smooth operations.
• Participate in management training and progression opportunities.

Skills

Customer service

Team collaboration

Communication skills

Flexibility

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

About the Role

Daylesford Organic, one of the most famous farm estates and organic producers in the UK, with luxury cafés and farm shops in London and the Cotswolds, is looking for an engaging Café Team Member to join their Brompton Cross team.

You’ll ideally have worked in a restaurant or café setting before and come with a bright, warm, and welcoming mentality. Our luxury cafes feature seasonal farm to fork dishes in a relaxed and warm setting, and as a Café Team Member you will be an ambassador for the Daylesford brand and offer an engaged service to our cliental.

SALARY: £12.43 per hour + tronc
HOURS: Full time (weekend flexibility is a must)

Your Role

• Customer Service: Greet customers warmly, take orders, answer questions about the menu, and ensure a pleasant dining experience.
• Food and Beverage Preparation: Prepare coffee, tea, and other beverages, as well as food items, following established recipes and quality standards.
• Cleanliness and Hygiene: Maintain cleanliness and hygiene in the café by cleaning tables, counters, equipment, and the overall environment regularly.
• Team Collaboration: Work effectively with other team members to ensure smooth operations, including restocking supplies, assisting in inventory management, and supporting each other during busy periods.
• Straight shifts, allowing you a great work-life balance
• Management training and progression opportunities beyond café team leader
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

About You

• Previous experience in a fast-paced restaurant environment as a café team leader would be highly advantageous, but not a necessity as full training will be given.
• Daylesford is open 7 days a week, so flexibility to cover a variety of shifts including weekends is essential.
• People with a passion for delivering extraordinary customer service
• Come with a bright, warm, and welcoming mentality
• First-class communication skills

Perks & Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent to up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.