Café Team Lead: Elevate Guest Experience & Bar Craft

The-Crown-Hotel; Harrogate; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Discounted hotel room rates for you

Birthday holiday

Enhanced Maternity/parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (£250)

Flexible working arrangements

Wagestream - access to earnings

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management in Harrogate is seeking a friendly, skilled Team Member for our hotel bar and café. You will deliver seamless dining and beverage service, create drinks, brew coffee, and ensure a welcoming, premium atmosphere for every guest.

Working closely with hotel management, you will keep the bar spotless, restock supplies, and respond to guest needs with flair. You’ll thrive on high standards, teamwork, and delivering VIP experiences from shift to shift.

Qualifications

• A flair for crafting unique drink experiences and standout service.
• Bar know-how with a creative touch to make each drink exceptional.
• A sharp eye for detail and the skills to keep things moving seamlessly.
• A passion for keeping the bar organised, clean, and inviting.
• Great communication and teamwork skills to keep the vibe friendly and efficient.
• Dedication to making every guest feel like a VIP – every time!

Responsibilities

• Serve food orders with care to guests enjoying the bar, offering a seamless dining experience.
• Manage and run our Café, the Place.
• Work directly with Hotel Management to implement changes.
• Create a variety of alcoholic and non-alcoholic drinks, bringing flavours to life with signature recipes.
• Brew fresh coffee as needed to keep guests energised, and provide exceptional table service.
• Set up and maintain the bar to meet premium standards, ensuring an inviting atmosphere.
• Record orders swiftly and accurately, keeping the pace while prioritising attention to detail.
• Keep the bar sparkling clean, from counters and sinks to all tools and storage spaces.
• Report any equipment issues to management to keep operations smooth and efficient.
• Proactively restock and replenish supplies, maintaining a fully equipped bar for every shift.

Skills

Drink crafting

Bar knowledge

Attention to detail

Organization & cleanliness

Communication & teamwork

Guest VIP service mindset

Job description

RBH Hospitality Management in Harrogate is seeking a friendly, skilled Team Member for our hotel bar and café. You will deliver seamless dining and beverage service, create drinks, brew coffee, and ensure a welcoming, premium atmosphere for every guest.

Working closely with hotel management, you will keep the bar spotless, restock supplies, and respond to guest needs with flair. You’ll thrive on high standards, teamwork, and delivering VIP experiences from shift to shift.