Café Team Leader

RBH; Harrogate; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Discounted hotel room rates for you,朋友

Extra birthday holiday

Maternity/adoption/parental leave

Course Sponsorship

Refer a Friend scheme (£250 referral)

Flexible working

Wagestream pay access

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

30% F&B discount at RBH hotels

Job summary

RBH Hospitality Management is seeking team members for our hotel venues in Harrogate. Join a people-first culture with a comprehensive benefits package, flexible working, and opportunities to grow within a renowned hospitality group.

You will be part of a vibrant team delivering exceptional customer experiences, crafting drinks, and providing warm, high-quality service to guests across our bar and café operations.

Qualifications

• A flair for crafting unique drink experiences and delivering standout service.
• Bar know-how with a creative touch to make each drink exceptional.
• A sharp eye for detail and the skills to keep things moving seamlessly.
• A passion for keeping the bar organised, clean, and inviting.
• Great communication and teamwork skills to keep the vibe friendly and efficient.
• Dedication to making every guest feel like a VIP – every time!

Responsibilities

• Serve food orders with care to guests enjoying the bar, offering a seamless dining experience.
• Create a variety of alcoholic and non-alcoholic drinks, bringing flavours to life with signature recipes.
• Brew fresh coffee as needed to keep guests energised, and provide exceptional table service.
• Set up and maintain the bar to meet premium standards, ensuring an inviting atmosphere.
• Record orders swiftly and accurately, keeping the pace while prioritising attention to detail.

Skills

Drink crafting

Guest service

Bar operations

Teamwork

Attention to detail

VIP guest care

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

Our Benefits

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

Our Benefits

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A TEAM MEMBER AT OUR HOTEL

• Serve food orders with care to guests enjoying the bar, offering a seamless dining experience.
• Manage and run our Café, the Place.
• Work directly with Hotel Management to implement changes.
• Create a variety of alcoholic and non-alcoholic drinks, bringing flavours to life with signature recipes.
• Serve food orders with care to guests enjoying the bar, offering a seamless dining experience.
• Brew fresh coffee as needed to keep guests energised, and provide exceptional table service.
• Set up and maintain the bar to meet premium standards, ensuring an inviting atmosphere.
• Record orders swiftly and accurately, keeping the pace while prioritising attention to detail.
• Keep the bar sparkling clean, from counters and sinks to all tools and storage spaces.
• Report any equipment issues to management to keep operations smooth and efficient.
• Proactively restock and replenish supplies, maintaining a fully equipped bar for every shift.

What We Need From You

• A flair for crafting unique drink experiences and delivering standout service.
• Bar know-how with a creative touch to make each drink exceptional.
• A sharp eye for detail and the skills to keep things moving seamlessly.
• A passion for keeping the bar organised, clean, and inviting.
• Great communication and teamwork skills to keep the vibe friendly and efficient.
• Dedication to making every guest feel like a VIP – every time!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .