Cafe Supervisor: Lead Frontline Team & Service Excellence

Chartwells Independent; Taunton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Cafe Supervisor to help ensure the smooth running of operations at a major High Street brand in Taunton. This full-time role is contracted to 35 hours per week, with 4 out of 7 shift pattern and opportunities for career progression within a company that invests in its people.

You will oversee a team, manage weekly rotas, and ensure food handling, hygiene, and safety standards are met while delivering excellent customer service.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer service

Team leadership

Communication

Job description

Compass Group UK&I is seeking a dedicated Cafe Supervisor to help ensure the smooth running of operations at a major High Street brand in Taunton. This full-time role is contracted to 35 hours per week, with 4 out of 7 shift pattern and opportunities for career progression within a company that invests in its people.

You will oversee a team, manage weekly rotas, and ensure food handling, hygiene, and safety standards are met while delivering excellent customer service.