Cafe Supervisor - Costa

OneRetail; Swansea; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Cafe Supervisor to ensure smooth operations in a major High Street brand. This part-time role, contracted for 23 hours per week, offers flexibility with variable shift patterns. The ideal candidate will have experience supervising frontline teams, excellent communication skills, and a positive attitude under pressure. Join a company that values individuality, invests in its people, and offers unrivaled opportunities for career growth and development. If you're passionate about customer service and team leadership, this is the perfect opportunity for you.

Benefits

Competitive Pay

Learning and Development Opportunities

Flexible Shifts

Inclusive Work Environment

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent communication skills with a focus on customer service.

Responsibilities

• Ensure all deliveries are checked and stored promptly.
• Supervise a team and create a positive environment.
• Comply with Food Handling & Hygiene standards.

Skills

Team Leadership

Customer Service

Communication

Time Management

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of operations in a major High Street brand on a part-time basis, contracted to 23 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Shift patterns will be variable, offering flexibility.

Before applying with Compass Group UK&I, here is what you need to know:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where team members feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and other necessary duties
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain appropriate stock levels
• Delegating tasks where necessary and ensuring the team remains proactive
• Complying with Food Handling & Hygiene standards
• Adhering to Health & Safety regulations

Our ideal Cafe Supervisor will have:

• Previous experience supervising frontline teams in a similar environment
• Excellent communication skills with a focus on customer service
• A team player with a can-do attitude
• The ability to work under pressure while maintaining a positive attitude

Joining Compass means helping to feed people, fuel progress, and forge connections across approximately 6,000 venues. Grow your career with the industry leader, enjoy competitive pay, great perks, and unrivalled opportunities for learning and development in one of the UK's biggest businesses.

Job Reference: com/2904/87304001/52735653/BU #One Retail

At Compass Group UK&I, we are committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered, and to thrive—because diversity is our strength!