Cafe Supervisor - Costa

One Retail; Stevenage; On-site; GBP 23,000 - 30,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Cafe Supervisor to help ensure the smooth running of operations for a major High Street brand. This full-time role covers 35 hours per week and offers opportunities for career progression within a company that values its people and rewards commitment.

You will lead a frontline team, manage deliveries, and uphold food safety and health & safety standards while delivering excellent customer service in a busy environment.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent communication and customer service skills.
• Team player with a can-do attitude.
• Ability to work under pressure with a positive attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise a team and foster a welcoming environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as required.
• Produce weekly rotas following manager guidelines.
• Place orders to maintain stock levels.
• Delegate tasks and keep the team proactive.
• Comply with food handling and hygiene standards.
• Comply with health and safety regulations.

Skills

Frontline supervision

Customer service

Team player

Under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your Key Responsibilities May Include

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Cafe Supervisor Will

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2808/45036001/52830276/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!