Café Supervisor - City of London

Benugo Limited; London; On-site; Full time

Job summary

A leading company in the food service industry is seeking a full-time Team Leader for their Cafe Deli at Goldman Sachs. This role involves providing effective leadership, ensuring exceptional customer service, and maintaining high standards of product quality. The ideal candidate will be responsible for team management, operational support, and enforcing company policies. With a competitive hourly rate and various benefits, this position offers fantastic growth opportunities within the organization.

Benefits

Hourly rate of £14.30

£14 daily food allowance

Free coffees during breaks

Paid day off on your birthday

20 days of annual leave

Paid bank holidays

Opportunities for growth

Ongoing training and support

Qualifications

• Accountable for team performance management and task allocation.
• Ensures exceptional customer service and product quality.

Responsibilities

• Implementing Benugo's strategic vision across various domains.
• Maintaining food safety and health standards.
• Coordinating with FOH and BOH teams for optimal operations.

Skills

Leadership

Customer Service

Job description

The primary objective of this role is to provide effective leadership and ensure the delivery of exceptional customer service and high-quality products that meet or exceed our clients' stringent standards. We are seeking a full-time Team Leader for our Cafe Deli at Benugo, Goldman Sachs site who will be accountable for the following critical responsibilities:

● Implementing and rigorously enforcing Benugo's strategic vision encompassing People, Product, Customers, Environment, and Profitability

● Ensuring the consistent delivery of superior customer service through a professional, efficient, and meticulous approach

● Providing authoritative and decisive leadership to the team, including task allocation, performance management, and continuous evaluation

● Supporting the Manager in critical daily operational activities and assuming full managerial responsibilities in their absence

● Coordinating effectively with Front of House (FOH) and Back of House (BOH) teams to guarantee product excellence, optimal inventory management, and stringent stock control

● Rigorously maintaining and enforcing the highest standards of food safety, occupational health and safety, and professional presentation

● Overseeing mission-critical communications and ensuring strict adherence to Benugo policies and procedures

Additional Information

What We Offer

Hourly rate of £14.30, increasing to £14.60 upon successful completion of a 3-month probationary period

Full-time contract with stable weekday hours

️ £14 daily food allowance for lunch while on shift

Free coffees during your break, before or after shift

Paid day off on your birthday

20 days of annual leave (for a full year of work)

️ Paid bank holidays – our sites are closed on bank holidays

Fantastic opportunities for growth within Benugo and the wider WSH group

Ongoing training, development, and support