Cafe Supervisor

Compass Group UK; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous annual leave

Free meals on duty

Exclusive travel discounts

Wellness programs

Digital GP services

Cinema discounts

Pension scheme

Career development and MyLearning

Job summary

Compass Group UK is recruiting a Cafe Supervisor for Bristol Parks & Cafes contract, with outlets at St Georges Park, Oldbury Court, and Canford Park. The role is full-time, 35 hours per week over seven days, primarily based on-site.

You will oversee front-of-house service, supervise staff, handle barista tasks, and ensure health and safety standards, while delivering a high standard of guest experience. Benefits include generous leave, meals on duty, and travel discounts.

Qualifications

• Experience supervising a team in a retail food or hospitality environment.
• Barista skills and knowledge.
• Comfortable working alone and as part of a team.
• Excellent timekeeping and reliability.
• Capable of cash handling and till operation.

Responsibilities

• Oversee daily cafe operations and deliver high-quality service on site.
• Lead front-of-house staff and train junior team members.
• Prepare beverages and light food and maintain food safety standards.
• Operate the till system and handle cash with accuracy.

Skills

Team supervision

Barista skills

Customer service

Food safety

Cash handling

Communication

Job description

Cafe Supervisor

Location: Bristol Parks & Cafe operation (primarily based at St. Georges, Oldbury Park and Canford)

Salary: £13.71 per hour

Contract Type: Full-Time, Permanent, 35 hours per week, 5 over 7 days

We’re currently on the lookout for an experienced Cafe Supervisor, to join us on the Bristol Parks & Cafes contract, with multiple outlets dotted around the city. This role will be primarily based at St, Georges Park at The Bake Box, Oldbury Court Kiosk and Canford Park Kiosk. This role will require an individual that is happy to work on their own, as there will be elements of lone working in this role, so somebody who is happy to operate as a solo person would be well suited to this role.

As a Supervisor, you will be overseeing the delivery of the high-class service on site as part of the day-to-day operation and consistently delivering a high standard of service to all the guests that come through the door.

This role requires you to be responsible for the completion and overseeing of a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Leading the delivery of the excellent front of house operation standards is expected whereby you will be welcoming guests, serving food & drinks, operating the till system, serving coffees and supporting with additional adhoc tasks are also expected. Ensuring that all staff working in these outlets are compliant and completing all of the necessary duties is essential due to the nature of them working alone.

Why Join Us?

At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Café Supervisor, you’ll be supported by an experienced General Manager to deliver outstanding customer service and learn a variety of new approaches.

We offer a competitive benefits package, including:

• Generous annual leave allowance
• Free meals on duty
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

Who We’re Looking For:

• Experienced supervising a team with a retail food or hospitality environment
• Comfortable training staff and leading from the front
• Barista skills and knowledge
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Have a safety-first mindset

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/2010/43295010/52841058/BU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!