Cafe Supervisor

Chartwells Independent; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Great operational training and develop

Life assurance scheme

Personal Development and Training

Wellbeing strategy

Employee Assistance Programme

Regular social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO is seeking a Cafe Supervisor to help ensure the smooth running of operations on a full-time basis (40 hours per week). The role offers opportunities for progression in a company that values development, wellbeing, and employee recognition.

The ideal candidate will have experience supervising frontline teams, strong customer service, and the ability to work under pressure in a busy cafe environment. Benefits include training, life assurance, wellbeing support, and discounts.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent customer service and communication skills.
• Team player with a can-do attitude.
• Ability to work under pressure while maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team and creating a positive environment where the team feels welcomed and supported.
• Being a responsible key holder.
• Assisting with weekly bookwork and other duties as necessary.
• Producing weekly rotas following manager's guidelines.
• Placing orders for stock to maintain stock levels.
• Delegating where necessary and ensuring team proactivity.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Supervising frontline teams

Customer service

Communication

Team player

Work under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 40 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Job Reference: com/2508/48219001/52829440/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!