Cafe Manager - Lead Team, Elevate Guest Experience

Benugo Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Monthly allowance at Benugo locations

Life Assurance

Enhanced maternity and paternity leave pay

Company sick leave

Employee discounts at retailers

Access to Employee Assistance Programme

Job summary

A leading food service company is seeking an experienced Cafe Manager to join the team at London Zoo. The role involves supervising and motivating the team, ensuring smooth café operations, and maintaining high standards of customer service. Ideal candidates will have strong food and beverage knowledge, along with exceptional leadership skills. Benefits include free lunches during shifts, competitive pay, and opportunities for career development within a prestigious company.

Qualifications

• Good knowledge of food and beverage.
• Outstanding customer service skills.
• Leadership and team management abilities.

Responsibilities

• Supervise, manage and motivate the team.
• Ensure smooth operation of the café.
• Maintain high customer service standards.
• Work towards improving sales and service.
• Support team performance through evaluations and training.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Customer service

Food and beverage knowledge

Job description

A leading food service company is seeking an experienced Cafe Manager to join the team at London Zoo. The role involves supervising and motivating the team, ensuring smooth café operations, and maintaining high standards of customer service. Ideal candidates will have strong food and beverage knowledge, along with exceptional leadership skills. Benefits include free lunches during shifts, competitive pay, and opportunities for career development within a prestigious company.