Museum Café Manager – Lead Team, Elevate Guest Experience
WSH Group
14 days+
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Benefits offered by this job
Job summary
WSH Group is looking for an experienced Cafe Manager at the Natural History Museum in Greater London. This role involves supervising, managing, and motivating the team while ensuring the operation runs smoothly and customer experience is top-notch. The ideal candidate should have strong food and beverage knowledge, exceptional customer service, and leadership skills. The position offers benefits like free lunch, employee discounts, and competitive pay while providing opportunities for career development.
Qualifications
- Ideal candidate must have good food and beverage knowledge.
- Outstanding customer service skills are required.
- Strong leadership skills are necessary.
Responsibilities
- Supervise, manage, and motivate the team.
- Ensure the operation runs smoothly.
- Maintain high customer experience standards.
- Work towards improving sales and service.
- Support team performance through evaluations and training.
- Ensure high levels of Food and Health & Safety are maintained.
Skills
Food and beverage knowledge
Customer service
Leadership skills
Job description
WSH Group is looking for an experienced Cafe Manager at the Natural History Museum in Greater London. This role involves supervising, managing, and motivating the team while ensuring the operation runs smoothly and customer experience is top-notch. The ideal candidate should have strong food and beverage knowledge, exceptional customer service, and leadership skills. The position offers benefits like free lunch, employee discounts, and competitive pay while providing opportunities for career development.
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