Cafe Manager: Lead Food & Service Excellence

Compass Group PLC; Southampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free meals

Onsite free car parking

Subsidised gym membership

Contributory pension scheme

Career Pathways and MyLearning

Job summary

Compass Group UK&I is seeking an experienced Cafe Manager to lead a busy catering unit within NHS hospital settings. You will motivate teams, ensure top-quality food and outstanding customer service, and work a 40-hour week on a full-time basis.

You will manage food preparation, oversee budgets, monitor KPIs, and uphold Health & Safety standards while representing the brand and driving customer satisfaction across shifts.

Qualifications

• Have previous management experience in a similar role.
• Have excellent communication and organisational skills.
• Be passionate about great-tasting food and exceptional customer service.
• Demonstrate brilliant financial acumen.
• Be comfortable working in a fast-paced environment.

Responsibilities

• Preparing delicious food to the highest standards.
• Managing culinary and catering teams to deliver impeccable food and service.
• Overseeing catering operations, including weekly business returns, budgets and action plans.
• Communicating with your line manager to monitor KPIs and targets.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Training and leading teams to excel in their roles.
• Implementing and reviewing Health & Safety standards across teams.

Skills

Management experience

Communication

Organisational skills

Financial acumen

Basic Food Hygiene

Ability to work in fast-paced env

Education

Basic Food Hygiene certificate

Job description

Compass Group UK&I is seeking an experienced Cafe Manager to lead a busy catering unit within NHS hospital settings. You will motivate teams, ensure top-quality food and outstanding customer service, and work a 40-hour week on a full-time basis.

You will manage food preparation, oversee budgets, monitor KPIs, and uphold Health & Safety standards while representing the brand and driving customer satisfaction across shifts.