Assistant Manager

Compass Group PLC; Birkenhead; Híbrido; GBP 22.000 - 28.000; Tempo integral

Resumo da vaga

Compass Group UK&I is recruiting an experienced Assistant Cafe Manager to oversee catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week. The role focuses on running kitchens and service counters smoothly and delivering exceptional food experiences.

Ideal candidates are passionate about customer service, have experience in similar roles, and can lead teams with strong communication and organisation skills.

Qualificações

• Passionate about exceptional customer service.
• Previous experience in a similar role.
• Experience managing teams.
• Excellent communication and organisational skills.
• Ambitious and motivated to upskill.

Responsabilidades

• Liaising between the team and manager to ensure we continually exceed expectations.
• Motivating the team to keep everyone on task.
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans.
• Managing the tills and processing payments.
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role.
• Assisting with paperwork when required.
• Representing Compass Group UK&I and maintaining a positive brand image.

Conhecimentos

Customer service

Team leadership

Budget management

Inventory control

Cash handling

Training

Descrição da vaga

We're recruiting an experienced Assistant Cafe Managerwho is passionate about exceptional food and world-class customer service, andwho can confidently oversee all Compass Group UK&I catering and serviceoperations for a major High Street brand on a full time basis, contracted to 40hours per week.

As an Assistant Cafe Manager, you will be responsiblefor ensuring our kitchens and service counters run smoothly and helping todeliver truly incredible food experiences. In return, you'll have theopportunity to progress your catering career with a company that invests in itspeople, celebrates individuality, and rewards and recognises employees who gobeyond the plate.

Here's an idea of what your shift patterns will be: 5out of 7 days

Could you shine as our next Assistant CafeManager? Here's what you need to know before applying:

Your key responsibilities will include:

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Cafe Manager will:

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

About Us

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!