Cafe Manager

Compass Group PLC; Southampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free meals

Onsite free car parking

Subsidised gym membership

Contributory pension scheme

Career Pathways and MyLearning

Job summary

Compass Group UK&I is seeking an experienced Cafe Manager to lead a busy catering unit within NHS hospital settings. You will motivate teams, ensure top-quality food and outstanding customer service, and work a 40-hour week on a full-time basis.

You will manage food preparation, oversee budgets, monitor KPIs, and uphold Health & Safety standards while representing the brand and driving customer satisfaction across shifts.

Qualifications

• Have previous management experience in a similar role.
• Have excellent communication and organisational skills.
• Be passionate about great-tasting food and exceptional customer service.
• Demonstrate brilliant financial acumen.
• Be comfortable working in a fast-paced environment.

Responsibilities

• Preparing delicious food to the highest standards.
• Managing culinary and catering teams to deliver impeccable food and service.
• Overseeing catering operations, including weekly business returns, budgets and action plans.
• Communicating with your line manager to monitor KPIs and targets.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Training and leading teams to excel in their roles.
• Implementing and reviewing Health & Safety standards across teams.

Skills

Management experience

Communication

Organisational skills

Financial acumen

Basic Food Hygiene

Ability to work in fast-paced env

Education

Basic Food Hygiene certificate

Job description

We're recruiting an experienced Cafe Manager who ispassionate about exceptional food and world-class customer service, and who canconfidently motivate our team to be the best they can possibly be on a fulltime basis, contracted to 40 hours per week.

As a Cafe Manager, you will have the presence andpersonality to influence the day-to-day business, helping us deliver trulyincredible food experiences. In return, you'll have the opportunity to progressyour catering career with a company that invests in its people, celebratesindividuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Preparing delicious food to the highest standards
• Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Overseeing the catering operations, including completing weekly business returns, monitoring budgets, and implementing action plans
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Cafe Manager will:

• Have previous management experience in a similar role
• Have excellent communication and organisational skills
• Be passionate about great-tasting food and exceptional customer service
• Demonstrate brilliant financial acumen
• Be comfortable working in a fast-paced environment
• Hold a Basic Food Hygiene certificate

We ensure you're rewarded for all your hard work,which is why we offer a comprehensive benefits package which includes but isnot limited to:

• Free meals
• Onsite free car parking
• Subsidised gym membership
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

Job Reference: com/0911/72319001/52845102/SU #OneRetail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Job Reference com/0911/72319001/52845102/SU