Cafe Manager

Morrisons; Woodside; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous holiday

Discretionary bonus

15% store discount

Friends & family 10% discount

Leadership progression

In-store cafe

Free parking

Pension & life assurance

Healthcare / wellbeing

MyPerks discounts

Payroll charity donations

Family-friendly policies

Job summary

Morrisons is seeking a proactive Café Manager to lead a welcoming in-store café. You’ll supervise your team, schedule shifts, and train colleagues to deliver exceptional service while keeping stock levels high.

You’ll drive performance, manage daily routines, and build strong cross‑store relationships. If you thrive in hospitality or retail and value great service, you’ll fit right in with us.

Qualifications

• Experience leading a team in a fast-paced food or hospitality setting.
• Ability to manage shift rotas and attendance effectively.
• Strong focus on delivering friendly, attentive service.

Responsibilities

• Lead and support your team to deliver outstanding service.
• Plan resources, manage daily routines, and ensure stock availability.
• Drive performance against operational and sales targets.
• Step up as Manager in Charge when needed and uphold food safety standards.

Skills

People leadership

Shift management

Customer service

Job description

Reporting directly to the Store Manager, you'll bring a proactive approach to running a welcoming, vibrant Café. You'll lead your team to deliver outstanding service, keep stock availability high, and make sure every customer leaves happy. In this role, you'll be on hand to:

• Put customers first: Empower your team to deliver friendly, attentive service, listening to customer feedback to make sure our Café is always a warm, welcoming place to pop by.
• Lead and support your team: Manage shift rotas, attendance, and talent development, delivering training so colleagues have the confidence to succeed and grow.
• Drive performance and standards: Lead an encouraging, performance-driven department, guiding colleagues to work with purpose against all operational and sales targets.
• Keep operations running smoothly: Plan resources thoroughly, manage daily team routines, and build strong working relationships with other store departments., Whether your background is in hospitality, retail, leisure, or travel, if you care about great service and bringing out the best in people, you'll fit right in with us.
• You'll be the kind of person who:
• Leads with confidence: Has experience leading and supporting a team in a fast-paced food or hospitality environment, confidently running shifts and handling daily priorities.
• Builds strong, supportive teams: Communicates naturally, shares knowledge, and deals with everyday challenges calmly to keep the team working well together.
• Listens and adapts: Active listener who acts on customer and colleague feedback to make things better every shift, staying open and flexible to new ways of working.
• Keeps a firm grip on the basics: Takes a practical approach to managing department routines, keeping a close eye on food safety, waste, and stock availability.
• Steps up: Is confident to step up as Manager in Charge when needed in the store. We value your hard work and commitment, and in return, we provide:
• Generous holiday entitlement
• Discretionary bonus scheme
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities - read more about our Leadership School
• Subsidised in-store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave