Café Manager

ARNE; Liverpool; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Café Manager in their flagship store! This role offers the chance to lead café operations, ensuring exceptional customer experiences that align with the brand's vision. With a focus on high-quality service and innovative menu development, you'll play a crucial part in shaping the store's unique atmosphere. Enjoy a supportive work environment that values creativity and detail, while also benefiting from generous perks and a commitment to diversity. If you're passionate about the food and fashion industry, this is the perfect opportunity to make your mark!

Benefits

32 Days Holiday including Bank Holidays

Generous Staff Discount

Annual Bonus Schemes

Private Healthcare

Life Assurance

Cycle to Work Scheme

Tech Scheme

Employee Assistance Programme

Discounted Marketplace

Option to Buy/Sell Holidays

Qualifications

• Proven experience as a Café Manager or similar role.
• Strong leadership and team management skills are essential.

Responsibilities

• Oversee day-to-day operations of the café, ensuring smooth service.
• Recruit, train, and manage café staff for a positive work environment.
• Monitor and analyze sales performance to optimize revenue.

Skills

Café Management

Team Leadership

Customer Service

Food and Beverage Quality

Stock Management

Problem-Solving

Education

Experience in Café or Restaurant Management

Understanding of Branding

Job description

3 weeks ago Be among the first 25 applicants

ARNE is an apparel and footwear brand/retailer based in Birchwood Park near Warrington, UK. We design and develop our products in the UK, manufacture in the near & far east and then ship directly to our customers, via ARNEclo.com. We have recently branched out and are now also available via Selfridges both in store and online.

We have ambitious plans for the aesthetics and interior of the store, and we're confident that this has never been done anywhere in the world. The level of store fit-out (literally calculated by £ per square foot) at the price point we sell ARNE is unmatched. Retail and most brands have been greedy, offering at best an average shopping experience, and we want to change that.

Each store, both now and in the future, will embody everything ARNE represents—where it was born and why it was created. It will be branded by the way we see the world and reflect the "Less is MORE" philosophy, with the understated impact we aim to make as the world continues to move towards a "fake it till you make it," flashy way of living. We want our customers to experience the best value in the world, from the products we sell to the store experience itself.

Reporting to our Store Manager, you'll be responsible for leading our café operations within our first flagship store, ensuring an exceptional customer experience that aligns with ARNE's brand.

So, if you are creative with a keen eye for detail, have a passion for the fashion industry and want to join us on our exciting journey of opening our first physical store, please apply today!

Requirements

• Oversee day-to-day operations of the café within our retail store, ensuring smooth service and high standards of food and beverage quality
• Recruit, train, and manage café staff, fostering a positive and customer-focused work environment
• Develop and maintain café menus in collaboration with suppliers, ensuring alignment with ARNE's brand
• Coordinate with vendors and order supplies, as needed
• Deliver exceptional customer service, handling queries and resolving issues efficiently
• Work closely with the retail and marketing teams to create an integrated customer experience
• Monitor and analyse sales performance, adjusting strategies to optimise revenue
• Drive engagement through in-store events, seasonal promotions, and community activations
• Nurture friendly relationships with customers to increase loyalty and boost our reputation.
• Any other ad hoc duties as required

Essential Experience And Skills

• Proven experience as a Café Manager, Restaurant Manager, or similar role. Previous experience managing a café within a retail setting would be preferred
• Strong leadership and team management skills
• Excellent understanding of café operations, from barista skills to food preparation
• Passion for delivering high-quality food, beverages, and service
• Knowledge of stock management, supplier relations, and cost control
• Strong communication and problem-solving abilities
• Ability to work in a fast-paced, customer-focused environment
• Understanding of branding and how to create a cohesive café and retail experience

Benefits

• We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Option to buy / sell holidays
• Generous staff discount & uniform allowance
• Annual and quarterly bonus schemes based on company performance
• Private Healthcare including Dental & Optical Plans after probation
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100's of places
• Employee Assistance Programme
• Cycle to Work Scheme
• Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting