Cafe Manager

TN United Kingdom; Harrogate; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Café Manager to lead a welcoming team in delivering exceptional customer service. In this role, you'll be responsible for overseeing daily operations, training staff, and ensuring a clean and organized environment. You'll have the chance to spot talent and adapt your leadership style to foster growth within your team. This position offers a fantastic opportunity to enhance your skills while contributing to a high standard of service in a vibrant café setting.

Qualifications

• Proven people management skills with a focus on customer service.
• Experience in a supervisory role in hospitality.

Responsibilities

• Oversee daily operations of the café and manage a friendly team.
• Identify opportunities to improve service and maximize sales.

Skills

Customer Service

People Management

Hospitality Management

Sales Maximization

Education

Experience at Supervisory Level

Job description

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About the role

We have a great opportunity for a Café Manager with a passion for customer service and proven people management skills to take responsibility for one of our welcoming cafés. With your hospitality background, you'll oversee daily operations, as well as the selection, training, and development of a friendly team. You'll aim to make each day better for the team and customers alike.

As a Café Manager, you'll share our commitment to excellent customer service. You’ll manage helpful, eager colleagues in a clean, tidy, and organized café. You'll identify opportunities to improve our ways of working, maximize sales, and ensure processes, routines, and standards are followed. Ultimately, you'll ensure everything is safe, legal, and that the café delivers a high standard of service.

At Tesco, we believe in providing opportunities for everyone to excel. With experience at supervisory level or above, you'll act as a role model—spotting talent, providing feedback and support, and adapting your leadership style to different people and situations. You’ll also develop your own career while discovering many ways to enhance your skills and experience. Tesco cafés are truly places to grow.