Cafe General Manager

Bailies Coffee Roasters; London; On-site; GBP 33,000 - 36,000; Full time

Job summary

Bailies Coffee Roasters is seeking a passionate Café General Manager for their Redchurch Café in London. This role involves leading a dynamic team, managing daily operations, and ensuring exceptional customer service. Ideal candidates will have a strong background in hospitality and a love for coffee, along with leadership skills to drive team performance and uphold brand standards.

Benefits

Employee Assistance Programme

33 days of annual leave

Access to LinkedIn Learning

Enhanced parental leave

Fully paid access to gympass

Qualifications

• At least 2 years experience managing a team.
• Intimate knowledge of operational and financial aspects of running a café.
• Self-motivated with exceptional organizational skills.

Responsibilities

• Oversee daily operations and manage café team.
• Ensure high standards of coffee and customer service.
• Handle recruitment, training, and team development.

Skills

Leadership

Problem Solving

Customer Service

Organizational Skills

Attention to Detail

Job description

Are you passionate about coffee and love meeting new people? We have an exciting opportunity to join our Redchurch Cafe team as our new Cafe General Manager

We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principals have formed the backbone of our business – People, Flavour and Innovation.

We are united in our genuine care for each other, our customers, and our belief in what we do. We need great people who will bring their imagination, skills and most importantly, their passion to our business.

About the role

We are currently looking for an experienced Café General Manager to run our Redchurch Café and TEA Building Café in Shoreditch. Leading the café team, the Café General Manager oversees the smooth and quality operation of our busy café.

Our Café is unique in its dual purpose to serve delicious coffee to our customers, but also exemplify the Allpress brand and showcase our coffee to potential wholesale customers. This means a keen interest in coffee and ability to be an exceptional brand ambassador is a must.

We are looking for a strong leader, who is flexible, organised and has a real knack for solving problems. It’s important that this person enjoys a challenge, can be resourceful when required and maintains a positive attitude towards tasks and always aspires to uplift the team. We are looking for a true innovator who is committed to continuous improvement and will take charge of the evolution of the Allpress café.

Previous people management experience is essential as you will be involved in the recruitment, on-boarding, coaching and developing new and existing team members.

Other responsibilities include managing the day to day operations – running a smooth shift, maintaining a high standard of coffee and presentation, ordering, creating rotas/schedules, cash handling, reporting, maintenance and supplier management and responsibility for overseeing an efficient café P & L.

As a Café General Manager your priority is exceptional customer service, but you know how to make sure everyone has a great time on their shift.

About you.

Have experience leading and managing a team

Coffee lover

Intimate knowledge of the operational and financial aspects of running a café

Exceptional organisational skills

Self-motivated

Infallible eye for detail

Leads from the front, brings people along for the journey and makes sure they are the frontlines of the Allpress brand experience.

This is a full-time role which means 5 shifts a week including weekends.

This is a fantastic opportunity for somebody who already has hospitality and management experience and is looking to further their career in the coffee industry. We offer full training, great staff perks including EAP, Personal leave day allowance, good work life balance, a competitive salary, career development and a great company culture.

Details:

Hours: 5 days per week around 40 hours per week.

Days: Monday – Sunday, weekend essential

Times: Our spaces open from 8am - 4pm Mon to Fri and 9am - 4pm on weekends.

Probation period: 3 months

Reporting to: Working billboards Manager

Salary: £33,000 - £36,000 depending on experience.

Experienc: Atleast 2 years experience managing a team

By becoming part of Allpress we offer our team: - Full role specific training - An employee assistance programme - supporting your mental health - Good work life balance - 33 days of annual leave - Access to LinkedIn Learning - Enhanced parental leave - London Living wage and daytime working - Fully paid access to gympass - Gender affirmation leave - Vast career development - A transparent and friendly company culture

If you’re a friendly, professional and sincere team player who really relishes the opportunity to deliver exceptional customer service - we’d love to hear from you.

At Allpress we are proud to promote diversity and flexible working. We are an equal opportunities employer who values inclusivity.

If this sounds like you then please apply with your CV and a cover letter explaining:

Why you’d like to work for Allpress What interests you in the role Why you think you’d be a good fit

Diversity & Inclusion Statement

At Allpress we truly believe we are better together – We are committed to being an inclusive organisation where all people feel valued, respected and engaged.

We commit to…

Continuously working towards removing barriers and bias.

Building inclusive teams who represent people from all groups in society.

Building a safe environment where it is encouraged to speak out against discrimination in any form.

Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.