Cafe Front Of House Team Member

ENGINEERINGUK; Newcastle upon Tyne; On-site; GBP 20,000 - 24,000; Full time

Job summary

Ein etabliertes Unternehmen im Gastgewerbe sucht nach engagierten Mitarbeitern für das Front-of-House-Team. In dieser Rolle sind Sie dafür verantwortlich, unseren Gästen ein außergewöhnliches Erlebnis zu bieten, indem Sie Speisen und Getränke servieren und die Sauberkeit aufrechterhalten. Wir bieten flexible Arbeitszeiten, Entwicklungsmöglichkeiten und eine großartige Work-Life-Balance. Wenn Sie ein Teamplayer sind, der sich für hervorragenden Service einsetzt, freuen wir uns auf Ihre Bewerbung!

Benefits

Colleague Clubcard mit 15% Rabatt

Flexible Arbeitszeiten

Rentenplan

Lebensversicherung

Kostenlose Wellness-Ressourcen

Rabatte beim Einkaufen und Essen

Uniform bereitgestellt

28 Tage Urlaub

Zugang zu Netzwerken für Vielfalt und Inklusion

Qualifications

• Engagement für exzellenten Kundenservice.
• Kenntnisse über Gesundheits- und Sicherheitsstandards.

Responsibilities

• Kunden effizient und höflich bedienen.
• Lebensmittelsicherheit und Hygienevorschriften einhalten.

Skills

Kundenservice

Gesundheits- und Sicherheitsstandards

Multitasking

Job description

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View more categories | View less categories | Sector: Catering and Hospitality | Contract Type: Permanent | Hours: Full Time

About the role

Customers visit our café for various reasons. Whether it's a hearty breakfast or a quick pick-me-up, we aim to provide excellent service. As a member of our Front of House team, you'll play a key role in this experience.

With your dedication to service and understanding of health and safety standards, you'll help make every day better. Your responsibilities include serving food and drinks, maintaining cleanliness, and staying updated with our menu and initiatives. We support your career development with flexible options and opportunities for progression.

Please note: You must be 18 or over to apply.

Responsibilities

• Serve customers efficiently and courteously.
• Resolve complaints and inform the Café Manager.
• Follow FIFO stock rotation to maintain food freshness.
• Adhere to food safety and hygiene regulations, keeping records.
• Accept deliveries and store food safely.
• Follow operational policies and procedures.
• Clear and sanitize tables to keep the café clean.
• Ensure standards are maintained and all food is available.
• Stay informed about business updates and initiatives.
• Know our menu inside out and serve food as intended.
• Prepare hot and cold drinks for customers.

Requirements

• Commitment to excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Team player.
• Good communicator with a proactive attitude.
• Capable of multitasking and working under pressure.
• Initiative-driven to improve work methods.
• Organized and good at planning.

Benefits

Enjoy a great work-life balance and benefits such as:

• Colleague Clubcard after 3 months, increasing to 15% off at Tesco.
• Flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Free wellbeing resources.
• Discounts on shopping, dining, and utilities.
• Uniform provided.
• Starting holiday entitlement of 28 days (including bank holidays).
• Access to colleague networks supporting diversity and inclusion.

About Us

With 329 cafés nationwide, we focus on delivering excellent customer experiences. Tesco Cafés foster a family-like environment and value diversity, reflecting our diverse customer base. We welcome applicants from all backgrounds and offer flexible working patterns.

We are committed to an inclusive, accessible recruitment process and support flexible working arrangements. For accessibility support, please visit our website.

Note: During high application volumes, roles may close early. We provide feedback only to interviewed candidates.

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