Cafe Back of House Team Member

Tesco; Llanelli; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for dedicated team members to join their café in Llanelli. This role involves ensuring a clean kitchen environment and delivering exceptional customer service. As part of the Back of House team, your responsibilities will include preparing and serving food while adhering to health and safety regulations. With a strong emphasis on teamwork and communication, you will play a vital role in creating a welcoming atmosphere for customers. The company offers a fantastic work-life balance and a range of benefits, making it a great place to develop your career in the food service sector.

Benefits

Colleague Clubcard

Flexible working options

Retirement savings plan

Life Assurance

Free wellbeing services

Exclusive deals and discounts

Uniform provided

28 days holiday (including Bank Holidays)

Access to colleague networks

Qualifications

• Commitment to excellent customer service is essential.
• Knowledge of health and safety standards is required.

Responsibilities

• Keep kitchen equipment and utensils clean and tidy.
• Serve customers quickly and efficiently while maintaining hygiene.
• Prepare, cook, and serve food according to café standards.

Skills

Customer Service

Health and Safety Standards

Food Safety and Hygiene

Teamwork

Multitasking

Job description

The following content displays a map of the job's location - Tesco Extra Llanelli.

Alongside a fantastic work-life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:

• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Holiday starting at 28 days (Including Bank Holidays).
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About the role

What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.

As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities:

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently, and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our cafés.
• Making sure we maintain our standards and all food products are available.
• Knowing our café’s menu inside and out and serving food exactly as it’s intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up to date with business communications and exciting new initiatives.

You will need

• A commitment to excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal attributes

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.

About us

With 316 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.