Cafe Back of House Team Member

ENGINEERINGUK; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the catering and hospitality sector is seeking dedicated team members for their bustling café environment. This role is vital for ensuring that every dish meets high standards of quality and cleanliness while providing excellent customer service. The café values teamwork and communication, making it an exciting place to work where no two days are the same. You'll be part of a supportive team that prioritizes a great work-life balance and offers a range of benefits that enhance your overall experience. If you're passionate about food and service, this opportunity is perfect for you.

Benefits

Colleague Clubcard

Flexible Working

Retirement Savings Plan

Life Assurance

Free Wellbeing Services

Discounts Website

Uniform Provided

28 Days Holiday

Qualifications

• Commitment to excellent customer service and knowledge of health standards.
• Ability to multitask and work efficiently in a team environment.

Responsibilities

• Maintain cleanliness of kitchen equipment and utensils.
• Serve customers quickly and efficiently while following food safety regulations.
• Prepare and serve food according to café standards.

Skills

Customer Service

Health and Safety Knowledge

Teamwork

Communication

Multitasking

Organizational Skills

Job description

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Sector: Catering and Hospitality
Contract Type: Permanent
Hours: Full Time

About the role

What's the secret ingredient behind our café's big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it's the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.

As a member of this team and someone who's dedicated to great service, you'll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It's an essential and varied role, where your work helps to make every day a little better.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role's key responsibilities:

1. Keeping kitchen equipment and utensils clean and tidy.
2. Serving customers quickly, efficiently and with care.
3. Following food safety and hygiene regulations while keeping daily records.
4. Practising first in, first out (FIFO) stock rotation to keep our food fresh.
5. Accepting deliveries and handling the safe storage of food.
6. Being aware of (and following) all operational policies and procedures.
7. Preparing, cooking, and serving food according to our cafés.
8. Making sure we maintain our standards and all food products are available.
9. Knowing our café's menu inside and out and serving food exactly as it's intended.
10. Resolving customer complaints and passing on information to the Café Manager.
11. Staying up to date with business communications and exciting new initiatives.

You will need

1. A commitment to excellent customer service.
2. Knowledge of Health and Safety standards.
3. The ability to work efficiently and maintain a clean environment.
4. Comfortable working in a team.
5. Great communicator with a proactive attitude.
6. Ability to multitask and work well under pressure.
7. Confident using your initiative to improve ways of working.
8. Good at planning and keeping things organised.

What's in it for you?

Alongside a fantastic work-life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren't limited to:

1. Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
2. Request flexible working from day one.
3. Retirement savings plan.
4. Life Assurance.
5. Access to free wellbeing services with a range of resources to support your mind, body, and life.
6. An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
7. Uniform provided and policies to support you for all of life's moments, big and small.
8. Holiday starting at 28 days (Including Bank Holidays).
9. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We're proud to have been accredited as a Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.