Café Associate - Fast, Five-Star Service

Marks and Spencer; Belfast City District; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer's café team member role involves being a brand ambassador, recommending great food and drinks, and keeping the café running smoothly during busy periods. You will use digital tools to take and fulfill orders swiftly while maintaining high food-safety standards.

We expect strong teamwork, the ability to work under pressure, and a flexible, reliable approach to shift patterns. If you thrive in a fast-paced environment, apply now.

Qualifications

• Experience in fast-paced customer service is preferred.
• Comfort using digital tools to take and fulfill orders.
• Knowledge of basic food safety standards is beneficial.

Responsibilities

• Be a brand ambassador, making great food and drink recommendations while keeping the café running smoothly.
• Be digitally confident; use tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Deliver five-star service and fast responses during busy periods.
• Support colleagues and contribute to a high-performance culture.

Skills

Brand ambassador

Customer service

Food safety

Teamwork

Multi-tasking

Tools

POS system

Job description

Marks and Spencer's café team member role involves being a brand ambassador, recommending great food and drinks, and keeping the café running smoothly during busy periods. You will use digital tools to take and fulfill orders swiftly while maintaining high food-safety standards.

We expect strong teamwork, the ability to work under pressure, and a flexible, reliable approach to shift patterns. If you thrive in a fast-paced environment, apply now.