Caf Assistant, Spa - Moreton-in-Marsh

The Bamford Collection; Moreton-in-Marsh; On-site; Part time

Job summary

Join a leading brand focused on sustainability as a Caf Assistant in Moreton-in-Marsh. This part-time role emphasizes exceptional customer service, creating memorable experiences for guests. You'll promote organic produce while working in a dynamic café environment. Ideal candidates are friendly, flexible, and demonstrate a passion for healthy food.

Benefits

Discounts on products and services

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme

Life assurance cover

24-hour mental health support

Qualifications

• Previous experience in a cafe environment is advantageous.
• Excellent communication skills are key for this role.
• Proficiency in English is required.

Responsibilities

• Assist customers by offering suggestions and demonstrating product knowledge.
• Provide excellent service ensuring all guest needs are exceeded.
• Monitor dining section, estimating waiting times and addressing guest needs.

Skills

Communication skills

Team player

Customer service

Multi-tasker

Knowledge of organic produce

Job description

Caf Assistant, Spa - Moreton-in-Marsh

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth - to live consciously, respect nature's resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem - to feel well and to feel happy the three need to be aligned and in harmony

ABOUT THE ROLE
As a Caf Assistant and host you will be responsible for meeting and greeting our guests on arrival and ensuring that they are made to feel welcome, comfortable and are seated accordingly.

As a part of the waiting team, you'll demonstrate a keen interest in delivering an extraordinary level of customer service and ensure a great experience for our customers.

It is paramount that you can uphold the high standards within our Spa and ensure that our guests enjoy a memorable visit by always being professional, well-presented and polite.

Your communication skills will be first class, and you'll enjoy interacting with customers. We'll teach you all about our menu and our seasonal and organic produce, so you can share it with our customers.

Previous experience in a cafe environment or hospitality and catering industry would be highly advantageous but not essential!

This role is part time, based on 16 hours per week including weekends.

Salary 12.60 per hour.

RESPONSIBILITIES

• Assisting customers with all requirements by offering suggestions and demonstrating great product knowledge at all times
• Providing excellent service to each guest who visits the Spa and Cafe, ensuring that all guest needs are exceeded at all times
• Monitor the open dining section of the cafe, estimating waiting times for guests and ensuring that their needs are met while they are waiting.
• Ensure you are up to date with menu offering and produce and love food!
• Your natural confidence will enable you to understand calm and clear instruction during busy periods.
• Work diligently to achieve outstanding service quality
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world

SKILLS YOU WILL BRING

• Experience of working in a caf or restaurant would be an advantage
• An interest in healthy food or an understanding of organic produce would be a benefit but not essential.
• Natural multi-tasker with a can-do, flexible attitude & positive energy
• Excellent communication skills are key in this role
• A natural team player
• Your professionalism and attitude will reflect the brand.
• Proficiency in English
• Friendly, helpful, confident and engaging personality
• Flexibility and able to work weekends

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we
  contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.