Cabin Services Administrator

Jet2.com and Jet2holidays; Leeds; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jet2.com and Jet2holidays is seeking a Cabin Services Administrator to provide proactive, detail-focused support to the Cabin Services Management Team at Leeds. The role involves processing cabin crew reports, handling queries, and coordinating training materials to ensure smooth day-to-day operations.

You will work closely with Flight Operations and other departments, maintaining strong internal communications and timely responses to requests, while supporting newsletter production and

Qualifications

• Experience in a busy office environment.
• Ability to manage multiple tasks and competing priorities.
• Excellent organisational skills and attention to detail.
• Strong communication with colleagues at all levels.
• Experience working with numbers, spreadsheets, and data.
• Good Microsoft Excel skills and an accurate approach to data management.
• Strong IT skills, including Microsoft Office applications.
• The ability to quickly learn new systems and processes.
• A positive, proactive, and can-do attitude.

Responsibilities

• Monitoring and processing Cabin Crew flight reports.
• Responding to queries received through the Cabin Services shared mailbox.
• Ensuring requests for information and base supplies are fulfilled promptly and accurately.
• Supporting the administration of new Cabin Crew training courses, including responding to course enquiries.
• Coordinating course allocations and managing training materials.
• Working collaboratively with Flight Operations to provide administrative support as required.
• Building effective relationships across departments to ensure tasks and requests are managed efficiently and within agreed timescales.
• Assisting with the production of regular team communications and newsletters.

Skills

Organisational skills

Attention to detail

Communication skills

Data management

Multi-tasking

IT skills

Learning new systems

Tools

Microsoft Publisher

Microsoft Office

Job description

Based at our Head Office at Leeds Bradford Airport and reporting to the Cabin Services Manager, the Cabin Services Administrator plays a key role in supporting the efficient day-to-day operation of our Cabin Services Team.

What You’ll Be Doing

As a Cabin Services Administrator, you'll provide proactive and detail-focused support to the Cabin Services Management Team, helping to ensure that operational and administrative processes run smoothly.

Key Responsibilities Will Include

• Monitoring and processing Cabin Crew flight reports.
• Responding to queries received through the Cabin Services shared mailbox.
• Ensuring requests for information and base supplies are fulfilled promptly and accurately.
• Supporting the administration of new Cabin Crew training courses, including:
  • Responding to course enquiries.
  • Coordinating course allocations.
  • Managing training materials.
• Working collaboratively with Flight Operations to provide administrative support as required.
• Building effective relationships across departments to ensure tasks and requests are managed efficiently and within agreed timescales.
• Assisting with the production of regular team communications and newsletters.

What We’re Looking For

We're looking for a highly organised and motivated individual who enjoys working in a fast-paced environment and takes pride in delivering high-quality work.

You Will Have

• Previous administrative experience within a busy office environment.
• The ability to manage multiple tasks and competing priorities effectively.
• Excellent organisational skills and attention to detail.
• Strong communication skills and confidence working with colleagues at all levels.
• Experience working with numbers, spreadsheets, and data.
• Good Microsoft Excel skills and an accurate approach to data management.
• Strong IT skills, including Microsoft Office applications.
• The ability to quickly learn new systems and processes.
• A positive, proactive, and can-do attitude.

Desirable Skills & Experience

It would be advantageous if you also have:

• Experience creating newsletters, communications, or promotional materials.
• Creative or design experience.
• Familiarity with Microsoft Publisher.

Why Join Us?

We're looking for someone who is keen to learn, develop, and progress. This role offers a fantastic opportunity to gain valuable experience within a busy operational environment while building a long-term career within Jet2.com and Jet2holidays.

In Return, We Offer

• A competitive salary and benefits package.
• Excellent opportunities for personal development and career progression.
• The chance to work within a growing and successful business.
• A supportive and collaborative team environment.

About Us

Jet2.com and Jet2holidays operate scheduled leisure flights to destinations across the Mediterranean, Canary Islands, and European Leisure Cities from our 14 UK bases.

If you're looking for a varied and rewarding role where you can make a real impact behind the scenes, we'd love to hear from you. Help us send our all-important customers on their well-deserved holidays with Jet2.com and Jet2holidays!