Cabin Services Administrator

Jet2.com; Leeds; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jet2.com is seeking a Cabin Services Administrator at our Head Office in Leeds, near Leeds Bradford Airport. You will support the Cabin Services Team by handling reports, mail queries, and training course administration, ensuring accuracy and timely delivery.

The role requires strong organisation, multitasking, and data handling abilities, plus proficient Excel and IT skills. It's a dynamic, long-term career opportunity within Jet2.com and Jet2holidays.

Qualifications

• Previous administrative experience within a busy office environment.
• Ability to manage multiple tasks and competing priorities effectively.
• Excellent organisational skills and attention to detail.
• Strong communication skills and confidence with colleagues at all levels.
• Experience working with numbers, spreadsheets, and data.
• Good Microsoft Excel skills and an accurate approach to data management.
• Strong IT skills and the ability to quickly learn new systems.

Responsibilities

• Monitoring and processing Cabin Crew flight reports with accuracy and timeliness.
• Responding to queries via the Cabin Services mailbox.
• Fulfil requests for information and base supplies promptly.
• Assist with administration of new Cabin Crew training courses, including enquiries and allocations.
• Collaborate with Flight Operations to provide administrative support as required.
• Build relationships across departments and assist with team communications and newsletters.

Skills

Administrative experience

Multi-tasking

Organisational skills

Communication

Data handling

Excel

IT skills

Tools

Microsoft Excel

Microsoft Office

Job description

Support the Heart of Our Operation – Cabin Services Administrator with Jet2.com. Head Office, Leeds Bradford Airport. At Jet2.com, our Cabin Services Team is at the heart of everything we do—ensuring our award-winning Cabin Crew are supported, prepared, and ready to deliver exceptional service at 35,000 feet. We’re now seeking a highly organised and motivated Cabin Services Administrator to join our Head Office team at Leeds Bradford Airport. Reporting to the Cabin Services Manager, you’ll play a key role in supporting the efficient day-to-day operation of our Cabin Services Team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, takes pride in delivering high-quality work, and is looking to build a long-term career within Jet2.com and Jet2holidays.

What You’ll Be Doing

• Monitoring and processing Cabin Crew flight reports—ensuring accuracy and timely completion.
• Responding to queries received through the Cabin Services shared mailbox.
• Ensuring requests for information and base supplies are fulfilled promptly and accurately.
• Supporting the administration of new Cabin Crew training courses, including: Responding to course enquiries. Coordinating course allocations. Managing training materials.
• Working collaboratively with Flight Operations to provide administrative support as required.
• Building effective relationships across departments to ensure tasks and requests are managed efficiently and within agreed timescales.
• Assisting with the production of regular team communications and newsletters.

What We’re Looking For

We’re looking for a highly organised and motivated individual who enjoys working in a fast-paced environment and takes pride in delivering high-quality work. You will have:

• Previous administrative experience within a busy office environment.
• The ability to manage multiple tasks and competing priorities effectively.
• Excellent organisational skills and attention to detail.
• Strong communication skills and confidence working with colleagues at all levels.
• Experience working with numbers, spreadsheets, and data.
• Good Microsoft Excel skills and an accurate approach to data management.
• Strong IT skills, including Microsoft Office applications.
• The ability to quickly learn new systems and processes.
• A positive, proactive, and can-do attitude.

Desirable Skills & Experience

• Experience creating newsletters, communications, or promotional materials.
• Creative or design experience.
• Familiarity with Microsoft Publisher.

Why Join Us

We’re looking for someone who is keen to learn, develop, and progress. This role offers a fantastic opportunity to gain valuable experience within a busy operational environment while building a long-term career within Jet2.com and Jet2holidays. In return, we offer:

In return, we offer

• A competitive salary and benefits package.
• Excellent opportunities for personal development and career progression.
• The chance to work within a growing and successful business.
• A supportive and collaborative team environment.