Cabin Crew (STN /LTN /LGW)

Jet2.com; Bentfield; On-site; GBP 23,000 - 30,000; Full time

Job summary

Jet2.com is hiring Cabin Crew for London Stansted, London Luton and London Gatwick. If you’re friendly, professional, safety-focused and enjoy helping customers, join our award-winning team.

You’ll receive full training to ensure safe, secure, and enjoyable journeys. The role involves customer service, safety, first aid, and promoting onboard products, with varied shifts across the roster.

Qualifications

• Put safety first—safety is non-negotiable.
• Enjoy helping others and delivering excellent customer service.
• Communicate confidently and professionally—you connect easily with people.
• Remain calm and make sound decisions under pressure—you think on your feet.
• Thrive in a fast-paced and ever-changing environment—you embrace variety.

Responsibilities

• Ensure the safety, security, and wellbeing of our customers and colleagues on every flight.
• Deliver our award-winning customer service and create memorable experiences onboard.
• Support customers with a wide range of needs, providing first aid and general assistance.
• Promote and sell our onboard products with confidence.
• Work closely with Cabin Crew and Flight Deck colleagues to deliver a safe and efficient operation.
• Adhere to all company procedures, regulatory requirements, and safety standards.

Skills

Customer service

Communication

Teamwork

Safety minded

Onboard sales

Calm under pressure

Job description

Join Our Award-Winning Team – Cabin Crew with Jet2.com. London Stansted | London Luton | London Gatwick. Are you friendly, professional, and safety-focused? Do you enjoy helping others and thrive in a fast-paced environment? Jet2.com is looking for individuals like you to join our award-winning Cabin Crew team at London Stansted, London Luton, and London Gatwick. Whether you're starting your Cabin Crew career or bringing experience from another customer-facing role, this is an exciting opportunity to be part of a team that's known for exceptional service and a genuine commitment to safety. At Jet2.com, safety is our number one priority—and we'll give you all the training you need to deliver a safe, secure, and enjoyable journey for our customers.

What You'll Do

• Ensure the safety, security, and wellbeing of our customers and colleagues on every flight.
• Deliver our award-winning customer service and create memorable experiences onboard.
• Support customers with a wide range of needs, providing first aid and general assistance.
• Promote and sell our onboard products with confidence.
• Work closely with Cabin Crew and Flight Deck colleagues to deliver a safe and efficient operation.
• Adhere to all company procedures, regulatory requirements, and safety standards.

Career Progression: For those looking to develop their career, opportunities may become available to progress into roles such as Senior Cabin Crew, Cabin Crew Performance Trainer, and other operational positions across the business.

What You'll Need

• Put safety first—you understand that safety is non-negotiable.
• Enjoy helping others and delivering excellent customer service.
• Communicate confidently and professionally—you connect easily with people.
• Remain calm and make sound decisions under pressure—you think on your feet.
• Thrive in a fast-paced and ever-changing environment—you embrace variety.
• Take pride in their presentation and professionalism—you represent Jet2.com with pride.
• Enjoy working collaboratively as part of a team—you support your colleagues.
• Are comfortable promoting and selling onboard products—you're confident in a sales environment.
• Demonstrate resilience, accountability, and a positive attitude—you bring your best every day.

Eligibility Requirements

• Hold a valid UK/EU passport with the required validity.
• Be able to provide a full 5-year employment, education, or activity history.
• Successfully pass pre-employment referencing and criminal record checks.
• Be able to comply with all applicable medical, health, and safety requirements.
• Continually be able to fasten the safety harness for the Crew Jump Seat.
• Meet the required reach and mobility standards for the role.
• Be able to travel reliably to and from your airport base for all rostered shifts.

Working Pattern

Our Cabin Crew opportunities are available on full-time Fixed Term contracts until the end of the Summer Season (November 2027) with the potential to return for Summer 2028. As we operate a 24-hour, 7-day-a-week airline, you'll need to be comfortable working a variety of shifts, including:

• Very early mornings and late evenings.
• Weekends and Bank Holidays.
• Peak holiday periods.
• Variable rosters that change week to week.

Our Commitment to Inclusion

At Jet2.com, we are committed to creating an inclusive workplace. We welcome applications from people of all backgrounds and experiences.

Ready to Join the Jet2.com Team?

If you're ready to be part of an award-winning team that values safety, service, and its people, we'd love to hear from you.